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Chinese Hacking Unit Uses Zero-Day Flaw to Infiltrate US ISP

The flaw allowed a suspected Chinese hacking group to plant malware at four US-based companies involved in the ISP and information technology sectors.

 & Michael Kan Principal Reporter

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Suspected Chinese hackers have been exploiting a previously unknown "zero-day" vulnerability in networking software to plant password-harvesting malware in at least one US-based ISP.

The flaw affects a product called Versa Director, which ISPs use to manage SD-WAN networks. On Tuesday, researchers with Black Lotus Labs at Lumen Technologies said they had spotted Chinese hackers exploiting the vulnerability since at least June 12.

Lumen, a telecom and fiber provider, says analysis of its global telemetry suggests the hackers were hijacking small-office and home-office devices. 

Lumen didn't reveal the extent of the hacking campaign, or name affected companies. But in a blog post, Black Lotus Labs said: “We identified four US victims and one non-US victim in the ISP, MSP (managed service provider), and IT sectors, with the earliest exploitation activity occurring at a US ISP on June 12, 2024."

The hackers exploited the flaw after gaining "initial administrative access over an exposed Versa management port intended for high-availability (HA) pairing of Director nodes," the team adds.

Versa Networks, which makes the Versa Director, has rated the zero-day vulnerability as a "high threat" because it can be abused to gain admin privileges over the company’s software and make changes, including installing malware

“This vulnerability allowed potentially malicious files to be uploaded by users with Provider-Data-Center-Admin or Provider-Data-Center-System-Admin privileges,” the company said. “This vulnerability has been exploited in at least one known instance by an Advanced Persistent Threat actor.”

(Credit: Black Lotus Labs)

According to Black Lotus Labs, the Chinese hackers leveraged the flaw to plant malware known as VersaMem, which is designed “to intercept and harvest credentials which would enable access into downstream customers’ networks as an authenticated user.” VersaMem, which masquerades as an image .png file, is also able to evade detection from antivirus software. 

The Black Lotus Labs team links the malware to the Chinese state-sponsored hacking group Volt Typhoon with “moderate confidence." In February, the FBI and NSA called out Volt Typhoon as a Chinese hacking threat that’s been lurking in some US networks for as long as five years. The group is also known to use "known or zero-day vulnerabilities in public-facing network appliances" such as routers to spy on victims, according to federal agencies.

In response to the attacks, Versa Networks released a patch, which is called CVE-2024-39717. “Although the vulnerability is difficult to exploit, it’s rated ‘High’ and affects all Versa SD-WAN customers using Versa Director, that have not implemented the system hardening and firewall guidelines,” the company added.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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