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SpaceX Chips Away at Starlink Latency With New Record

Starlink achieves 'a new internal median latency record' of 28 milliseconds, Elon Musk says.

 & Michael Kan Principal Reporter

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Ongoing Starlink improvements should translate to better latency, says SpaceX CEO Elon Musk.

On Sunday, Musk tweeted that Starlink had "achieved a new internal median latency record" of 28 milliseconds. This comes nearly seven months after Ookla put the median latency for US Starlink users closer to 60ms. SpaceX VP for Starlink Engineering Michael Nicolls credited the latency improvements to the company expanding the ground infrastructure for Starlink and refining the networking routing and software. 

At face value, the 28ms achievement is only a small decrease from March, when SpaceX reported that the median latency for Starlink users in the US was at 33ms. Still, every millisecond can be crucial for cutting lag or the time it takes for data to be sent or received over an internet network. 

The 28ms number is also significant when you compare the median latency rate for cell phone users in the US, which is currency at 29ms, according to Ookla's Speedtest data. 

High latency can derail video calling or online gaming, so Musk has made it a priority for Starlink to push lag to under 20 milliseconds. To do so, the company has launched more satellites into orbit and built more ground “gateway” stations responsible for beaming the internet data into space.

PCMag’s testing of our own Starlink dish has shown the latency falling to about 30ms, down from about 38ms in January. (In contrast, traditional fixed internet users in the country usually receive latency rates at 13ms, according to Ookla’s data.)

Disclosure: Ookla is owned by PCMag parent company Ziff Davis.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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