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Biden Orders FTC Crackdown on Repair Restrictions Around Phones, Electronics

The executive order from Biden, slated to be signed on Friday, also calls on the FCC to revive Obama-era net neutrality rules and calls out 'corporate consolidation' in the tech industry.

 & Michael Kan Principal Reporter

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President Biden is going to call on the Federal Trade Commission to crack down on the repair restrictions the tech industry has been imposing on consumer electronics. 

On Friday, Biden is slated to sign an executive order meant to promote healthy competition in the market. As a preview, the White House released a fact sheet, which reveals that the executive order also covers the internet and technology industry. 

The order will please the Right to Repair movement, since it specifically calls out “cell phone manufacturers” for blocking independent repair shops from fixing consumer electronics. 

“Tech and other companies impose restrictions on self and third-party repairs, making repairs more costly and time-consuming, such as by restricting the distribution of parts, diagnostics, and repair tools,” the fact sheet says. 

In response, Biden’s executive order will “encourage” the FTC to issue “rules against anticompetitive restrictions on using independent repair shops or doing DIY (do-it-yourself) repairs of your own devices and equipment.”

The order seems to leave the size and scope of the enforcement up to the FTC. However, the federal regulator already agrees that repair restrictions need to be reined in. 

In May, the FTC sent a report to Congress that found "scant evidence to support manufacturers’ justifications for repair restrictions." The same report said the FTC was also mulling “reinvigorated regulatory and law enforcement options, as well as consumer education” to tackle the problem. 


Going After 'Killer Acquisitions'

Biden’s executive order also calls out “corporate consolidation” in the tech industry, citing the danger of larger players buying up the competition. No company was named, but the wording immediately brings to mind Facebook, which acquired WhatsApp, Instagram, and Oculus VR, despite federal scrutiny. 

“Over the past 10 years, the largest tech platforms have acquired hundreds of companies—including alleged 'killer acquisitions' meant to shut down a potential competitive threat. Too often, federal agencies have not blocked, conditioned, or, in some cases, meaningfully examined these acquisitions,” the fact sheet says. 

Another company the executive order seemingly targets is Amazon. The fact sheet notes the White House is concerned with the largest internet companies hoarding too much data from consumers and small businesses that sell goods on their platforms.  

“For example, companies that run dominant online retail marketplaces can see how small businesses’ products sell and then use the data to launch their own competing products. Because they run the platform, they can also display their own copycat products more prominently than the small businesses’ products,” the fact sheet says. 

As a result, the executive order will direct the FTC to create rules covering the “surveillance and the accumulation of data,” and  “unfair methods of competition on internet marketplaces.”


Net Neutrality Returns (Again)

On the networking front, the executive order is calling on the Federal Communications Commission to crack down on broadband providers’ efforts to reduce the choices consumers have in picking a service provider. 

Specifically, the order will call on the FCC to prevent internet service providers from reaching deals with landlords to provide only one broadband option to tenants living in a building. “This impacts low-income and marginalized neighborhoods, because landlord-ISP arrangements can effectively block out broadband infrastructure expansion by new providers,” the fact sheet says. 

The order also directs the FCC to limit excessive termination fees broadband providers can impose on consumers, which the Biden administration says can reach up to $200. In addition, Biden wants to prevent ISPs from selectively slowing down the internet for certain services. So the executive order will call on the FCC to restore the Obama-era net neutrality rules, which were revoked in 2017 under the Trump administration.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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