PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Verizon Launches 5G in Chicago, Minneapolis With Moto Z3

In a bid to be the first wireless carrier to sell a 5G smartphone, Verizon Wireless pushed up its launch date and is now offering the midrange Moto Z3 for $480.

 & Sascha Segan Former Lead Analyst, Mobile

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Verizon today is making its 5G network available in Chicago and Minneapolis with the Moto Z3 phone, the world's first commercially available 5G smartphone.

"Verizon customers will be the first in the world to have the power of 5G in their hands," said Verizon CEO and Chairman Hans Vestberg.

The Moto Z3, a midrange phone, costs $480 and its 5G Moto Mod "backpack" will set you back $199.99, Verizon said. To use 5G, customers will need to be on an unlimited data plan and pay a $10 supplement, although the first three months will be free.

The Z3 will be followed by the Samsung Galaxy S10 5G, which Verizon has said will launch in late spring. Verizon has also promised an Inseego hotspot for its network, although we don't have pricing or release dates for that one.

Verizon's launch was earlier scheduled for April 11, so why push it up? I think it was to beat the Koreans. The three South Korean carriers all announced their 5G service plans today, and they're putting the Samsung Galaxy S10 5G on sale Friday.

Firsts matter; if you do something first you can put it on billboards forever. So by offering the world's first 5G smartphone, Verizon gains some bragging rights.

Those bragging rights can get complicated. AT&T launched a mobile 5G network last December, but only with a invitation-only hotspot. Verizon launched a 5G home internet system in October.

Coverage Limited to Start

Initially, Verizon's 5G coverage will be very limited. We put together some coverage maps recently based on Verizon's list of neighborhood names. The carrier is using short-range, but high-speed 28GHz spectrum for its initial 5G network, which means it needs a dense grid of cell sites to build coverage. The network is also unlikely to have much indoor coverage.

Downtown Chicago is a perfect site for both Verizon and AT&T to set up initial 5G networks, because they already have that dense grid; it was built for LAA, a short-range 4G booster technology I tested last year.

There are some hints in Verizon's press release that the carrier is still struggling with early base-station firmware that has bedeviled AT&T for the past few months. Last week, AT&T said a recent update pushed its equipment from single-carrier to four-carrier aggregation, allowing speeds of up to 1Gbps, and they suggested their network is now ready for broader adoption.

"Early customers in Chicago and Minneapolis should expect typical download speeds of 450Mbps, with peak speeds of nearly 1Gbps, and latency less than 30 milliseconds," Verizon notes. "5G is a new and rapidly evolving technology and Verizon expects regular improvement in 5G Ultra Wideband speed, latency and overall network performance as Verizon engineers, working with a number of technology partners, continue to upgrade the network."

If Verizon can really deliver typical speeds of 450Mbps, that's 13 times what Ookla Speedtest Intelligence is reporting as Verizon's current average LTE speeds, at 33Mbps. That would be a huge jump.

We'll bring you professionally tested results for Verizon's 5G network soon.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

Read full bio