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Samsung Promises Fix for 'Washed Out' Galaxy S24 Displays

An upcoming software update will also tweak the camera, with better Portrait mode, low-light photography, and upgraded video shooting.

 & Iyaz Akhtar Mobile Writer

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Samsung will roll out an update to the Galaxy S24 series that should address display concerns as well as improve camera functions and Galaxy AI.

In not quite "you're holding it wrong" language, Samsung says it "tuned the Galaxy S24 series' display for a more natural and customizable viewing experience."

When the S24 launched at the end of January, numerous online posts made mention of "washed out" colors on the Galaxy S24 Ultra's display. Usually for Galaxy phones, an easy to way to get more saturated colors is to go into Settings > Display > Screen Mode and select the Vivid profile instead of the Natural option. However, switching modes on the S24 series made virtually no difference to the colors viewed on the screen.

The problem seems to affect all three Galaxy S24 models. The upcoming software update will give people the option to adjust a Vividness slider in the Advanced Settings portion of the menu to bring even more color out of your S24.

(Credit: Samsung)

The software update will also include tweaks to the camera. Samsung says it made "enhancements across the camera experience" and cited better Portrait mode, low-light photography, and upgraded video shooting (when using the rear camera). We have found that the camera performance on the S24 series is outstanding thus far and are curious about what changes will come.

Lastly, language recognition of the 13 languages Galaxy AI already supports will improve and be more accurate. Details are light as to what in particular will change.

The update will officially start rolling out in February. To determine whether you have the latest software, just head to Settings > Software Update > Download and Install. Once we get the update, we'll see if it does everything Samsung says it will and report back.

About Our Expert

Iyaz Akhtar

Iyaz Akhtar

Mobile Writer

My Experience

I've been into technology for as long as I can remember. As a PCMag mobile writer, I get to test the newest phones and tablets. Since you rely on our buying advice, I make sure you get everything a manufacturer claims, which means lots of testing. This is your phone we're talking about; it's like a part of you. I've covered technology as a career for around two decades (yikes, I had to think about that). You've seen my work at The Apple Blog, PCMag (from my first go around), This Week in Tech, and CNET. I also occasionally produce independent video projects, including This Old Nerd, a how-to series that shows practical ways to get the most from your tech.

The Technology I Use

I use a 2023 M3 MacBook Pro customized with lots of keyboard shortcuts thanks to Raycast. Pixelmator Pro is my go-to photo editing application because there is no subscription, and I'm trapped with Evernote because I've used it forever.

I'm between phones at the moment, but I use a Samsung Galaxy Z Fold 7 now, and used a Z Fold 6 before that. Considering that I like to have multiple windows open at once, the large inner screen of folding phones can show a baseball game on the top while I keep a chat app and Reddit open beneath. I do miss being able to write on the Z Fold 7's screen, though, which has me eyeing a Galaxy S25 Ultra.

My home is semi-smart, with many Google Home products that I thoroughly enjoyed in the pre-Gemini days. Be warned: smart bulbs are a gateway drug into smart home life.

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