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Qualcomm's New Voice-Calling Tech Nukes the Noise

So this is what AI on a phone is for—letting you make clearer calls.

 & Sascha Segan Former Lead Analyst, Mobile

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At Qualcomm's Snapdragon Summit today, the company showed off a cool feature of its Snapdragon 8 Gen 1 chipset that completely eliminates noise from the background of a phone or video call, without giving the call a compressed or computery sound.

Phone makers have worked on noise cancellation for decades now. It used to be a major part of my review process. Nowadays, phone makers primarily use multiple microphones on a device to figure out which audio is coming from the person holding the phone and which audio isn't, and then they cancel the audio that isn't.

Qualcomm's latest tech works on phones with just one microphone, although it won't work on inexpensive phones (yet) because it requires the company's new top-of-the-line Snapdragon 8 Gen 1 chipset. The effect is striking, as you can see in the video below.

The key is AI, says Shaun van Dyken, Qualcomm's senior director of engineering. The new chipset's AI engine knows what "speech" sounds like and can isolate it from other kinds of noise, even other chatter. The feature for now will run only on the Snapdragon 8 Gen 1 chipset because it needs the new chipset's AI processor.

"The only issue you would see is if you're blasting huge, white noise," Van Dyken says. "Microphone quality doesn't even matter that much."

The tech could also be used in video-calling apps such as Google Meet or Zoom, and for recording or transcribing speakers on video. (Google's excellent transcription feature in its Pixel 6 phone uses a similar concept, running the sound through the phone's Tensor AI processor to isolate and analyze speech.)

Although phone makers are going to have to enable the feature, it won't require third-party software licensing and will be integrated into the phone calling path, he says.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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