Interested in a foldable phone? Samsung is trying to entice consumers to try out the products with a new 100-day return policy for the Galaxy Z Fold 2 5G and Galaxy Z Flip 5G.
The “buy and try” 100-day program kicks off today for consumers who purchase either model from Samsung.com. Previously, the return period for both products was 15 days. But apparently, Samsung is sensing many consumers are still on the fence about owning a foldable phone.
“This new initiative will help consumers try and see if a foldable device is right for them, as part of Samsung’s commitment to making foldable devices more accessible for everyone,” a company spokesperson said in an email.
We haven’t seen the exact terms for the new return program. But the company’s website promises “hassle-free returns,” as long as the product is sent back within 100 days after its delivery.
Last year, we reviewed the non-5G versions of the Galaxy Flip Z and the Galaxy Z Fold 2, and it’s clear Samsung made improvements on the foldable phone concept. Unfortunately, both phones are fairly expensive, which is probably the main barrier stopping consumers from buying them. The Flip Z is going for $1,199 while the Fold 2 comes in at $1,999.
To offset the high costs, Samsung is letting interested consumers trade in their existing smartphones to apply as in-store credit. For example, an iPhone 11 Pro Max will get you $600 off when buying a Fold 2.
Samsung says it’s only offering the 100-day return program through the company’s official online store. The program will remain open for new consumers until April 1.