Zagg has plenty of products to safeguard your phone, but it’s adding one more: a protection plan to cover accidental damage and failures.
The new protection program, called Zagg Protect, is a subscription service that operates a bit like insurance for your phone. It costs $99 a year and will cover up to two accidental damage claims in a 12-month period and an unlimited number of approved mechanical or electrical failure claims after a manufacturer’s warranty has expired. “Zagg Protect includes coverage for drops, liquid damage, cracked screens, and more," the company says.
For repairs, customers cover a $49 deductible per claim, pay for the service at an authorized repair location, and submit their receipt to receive a reimbursement from Zagg.
Zagg Protect is available for a wide range of devices new and old, though Zagg notes in its FAQ that they must be “phones running Android OS using Chrome browser version 68 or newer, or iOS 11 or newer using Safari or Chrome browsers.”
As is common of extended warranties and insurance plans, there are some limitations. Claims have a max cap of $500 (or the original purchase price of the device if below $500), so catastrophic damage to an expensive phone may exceed that cap. The plan will also only replace a phone’s battery one time. Loss and theft are also not covered.
Coverage doesn’t begin as soon as the plan is purchased, either, instead starting 30 days later, so customers will need to be very careful when they first get a new phone.