PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Apple iMessage Is a Lock-In Abomination

Apple's iMessage is the only non-cross-platform messaging service. It makes business sense for Apple, but it's a disservice to mobile users everywhere. It might even push me to switch to Android.

 & Michael Muchmore Contributor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

(Image: Shutterstock)


I’m a victim of Apple’s proprietary lock-in strategy. Yes, Apple makes fabulous phones with top specs and features, and most of my contacts use iPhones. This means I get all the benefits of iMessage—Memoji, great new group chat features, and the ease of switching a chat to a FaceTime video call or voice call. But if I want to dip my toes into the broader world of Android, all of those features become drawbacks.

There’s been some buzz recently about iMessage coming to Android. It’s a pipe dream that Apple execs are quick to shoot down. Of course, it’s in Apple’s interest to make it as hard as possible for iPhone users to even consider moving to Android. Recent court documents in the Epic Games court battle over App Store noncompetitive practices cite emails from Apple executives that make this crystal clear.

iMessage has long been the only messaging service that isn’t cross-platform: Skype, WhatsApp, as well as secure messaging services like Signal and Telegram, all work on Android, iPhone, Windows, or Mac. It would be great if you could never use iMessage and make a competing app the default messaging app on the iPhone, but that's impractical in the US since iMessage is tied to SMS messaging.


No Web Client for You!

It would have been the easiest thing in the world for Apple to include iMessage in its iCloud web portal. That service includes Photos, Find My Phone, email, drive folders, and collaborative online office apps. Messaging is a walk in the park compared to those services, and Google had no trouble making its own Messages app available in any web browser on any device. In addition to having both iOS and Android clients, Skype and Facebook Messenger also have excellent web interfaces, so it’s not like Apple would even be a pioneer if it offered iMessage on the web.


Barriers to Moving to Android

Samsung Galaxy S21 in 3 different colors
Galaxy S21 (Image: Samsung)

Personally, recent iPhone troubles—system stability in iOS and a hardware failure that prevents me from using Face ID—has me yearning to move to an Android phone, such as the Samsung Galaxy S21 or a Google Pixel 5 (though I hesitate to use a device from that data-slurping giant).

Our Top-Rated Android Phones

Sure, I could use Samsung’s Smart Switch or another third-party utility to move my messages (as well as apps and other data) from the iPhone to a new Android, but that would still mean I couldn’t smack one of those thumbs-up or heart icons on a group chat message from a family member. And don’t even get me started on the inferiority complex that I’d get from having green chat bubbles rather than the iPhone blue ones on my messages. On the other hand, only the other people in conversations will see those, so I guess I can live with that.

Apple has shown that it’s perfectly capable of making its proprietary apps and services cross-platform, but only when it serves the Cupertino-based company’s own financial ends. Look no further than Apple Music on Android, iTunes on Windows, and Apple TV+ on Fire TV.

So my plea to Apple (which is sure to fall on deaf ears): Make iMessages available on Android, Windows, and the web. If you don’t, you’re certain to lose at least one iPhone customer.

About Our Expert

Michael Muchmore

Michael Muchmore

Contributor

My Experience

I've been testing PC and mobile software for more than 20 years, focusing on photo and video editing, operating systems, and web browsers. Prior to my current role, I covered software and apps for ExtremeTech and headed up PCMag’s enterprise software team. I’ve attended trade shows for Microsoft, Google, and Apple and written about all of them and their products.

I still get a kick out of seeing what's new in video and photo editing software, and how operating systems change over time. I was privileged to byline the cover story of the last print issue of PC Magazine, the Windows 7 review, and I’ve witnessed every Microsoft misstep and win, up to the latest Windows 11.

I’m an avid bird photographer and traveler—I’ve been to 40 countries, many with great birds! Because I’m also a classical music fan and former performer, I’ve reviewed streaming services that emphasize classical music.

Technology I Use

For everyday work, I use a good-old Dell tower with 16GB of RAM, a 12th-gen Intel Core i7 processor, and an Nvidia RTX 3060 Ti GPU that runs on Windows 11. I pair it with a 4K Lenovo ThinkVision P27u-10 monitor and a Logitech MX Vertical mouse. For offsite work, I use a 2024 Microsoft Surface Laptop with a Qualcomm Snapdragon X Elite processor. Camera-wise, I moved to mirrorless from a Canon EOS 80D with a Canon 70-300mm IS USM lens. I now have a Canon EOS R7 with a 100-400mm lens, but I miss my DSLR for several reasons.

In order of usage, the software I turn to most frequently is the Edge web browser, Slack, Adobe Creative Cloud, Microsoft 365, Firefox, Brave, and WhatsApp. I use the Windows Phone link app to see everything on my Samsung Galaxy S21 Ultra phone, which has excellent telephoto capability.

For fitness monitoring, I have a Fitbit Charge 6 and use an Anker Smart Scale P1. I’m also a streaming fan, so I subscribe to both Amazon Music Unlimited (especially for its Dolby Atmos content) and Qobuz (for its high-res sound quality and classical catalog). I recently added a Vizio 5.1 Soundbar SE, which sounds surprisingly good given its low price. To holler commands instead of using a remote control, I have the Amazon Fire TV Cube in the living room, which lets me verbally tell the TV what I want to watch. It hooks up to an LG B4 OLED TV. I have a Sonos One speaker in my kitchen that also ties in with Alexa, as does the Echo Dot 2 With Clock in my bedroom. For serious listening, I have B&W 601 speakers plugged into a Conrad-Johnson Sonographe amp and preamp, with a Cambridge Audio AXN10 streamer as source. For reading, I also have a Nook GlowLight 3.

Read full bio