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Microsoft's Gaming CEO Says Xbox Won't Go All-Digital Just Yet

Xbox boss Phil Spencer says the gaming consoles will continue to support physical disks, but admits that console audience growth is stagnating.

 & Kate Irwin Reporter

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It's no surprise that the broader tech industry has largely moved away from physical disks to digital subscription-based models. But Microsoft's Gaming CEO Phil Spencer says Xbox isn't trying to do away with disks just yet—even though making disk slots could become challenging in the future.

"Our strategy does not hinge on people moving all-digital," Spencer said in a recent interview with Game File. "Getting rid of physical, that's not a strategic thing for us."

While Spencer implied that disk slots have become somewhat old-school at this point, Xbox consoles will continue to offer both disk-compatible and diskless options if gamers still want to choose. Xbox hasn't confirmed yet whether the previously leaked diskless Xbox refresh of the Series X console is still coming, though.

"Gaming consoles themselves have kind of become the last consumer electronic device that has a drive," Spencer conceded, calling it a "real issue."

Because so few manufacturers are still making physical disk slots, it's possible making consoles with them could become cost prohibitive in the future.

"When you think about cogs that we're going to go put in a console—and as you have fewer suppliers and fewer buyers—the cost of the drive does have an impact," Spencer said.

The number of Xbox console gamers has also stagnated over the past five or six years compared to PC and cloud gaming, the executive said.

"I don't think we're doing a good enough job finding new players," Spencer said, adding that Xbox consoles are in about 200 million households globally.

While Spencer claimed that cloud gaming is finally starting to see some growth, it's an inherently different market from physical consoles. Cloud gaming is ideal for those with smaller or less powerful devices with an internet connection, while consoles can pack higher-resolution graphics and lower latency for players willing to spend hundreds of dollars on a dedicated gaming console.

For hardcore Xbox console fans, it's unlikely disk support will last forever—but for now, it's here to stay.

About Our Expert

Kate Irwin

Kate Irwin

Reporter

I’m a reporter for PCMag covering tech news early in the morning. Prior to joining PCMag, I was a producer and reporter at Decrypt and launched its gaming vertical, GG. I have previously written for Input, Game Rant, Dot Esports, and other places, covering a range of gaming, tech, crypto, and entertainment news.

I’ve been a PC gamer since The Sims (yes, the original) in the CD-ROM days. I still think about my first-gen pink iPod mini, which, looking back, was not so mini. In 2020, I finally built my own custom Windows PC for gaming with a 3090 graphics card, but I also regularly use Mac and iOS devices. As a reporter, I’m passionate about documenting the wide world of tech and how it affects our daily lives.

My Areas of Expertise

  • Microsoft
  • Google
  • Artificial intelligence 
  • Cybersecurity
  • Video games are a big one. I specialize in shooters (Apex Legends, Fortnite, Overwatch) but I occasionally test out other genres as well, especially indie games or cozy games (The Sims series, Animal Crossing). 
  • The business and tech that powers video games
  • Cryptocurrency and blockchain technology
  • Social media platforms, including Meta’s apps, X/Twitter, Telegram, TikTok, etc.
  • Tech regulation

The Technology I Use

  • MSI gaming laptops
  • Nvidia graphics cards
  • AMD CPUs
  • MacBook Pro and Air laptops
  • An iPhone from 2019 (though I’m thinking about getting a “dumb phone” like the Light Phone)
  • Nintendo Switch
  • PlayStation 5
  • Freewrite Traveler 
  • At home: Sonos speakers (we have them all over the house), Philips Hue + Ring security products

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