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Microsoft Blames Third-Party Apps for Breaking Windows 11 Start Menu

Microsoft's solution? Uninstall them.

 & Matthew Humphries Former Senior Editor

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The next planned Windows 11 update breaks the Start menu if certain third-party apps are installed, and it's not a problem Microsoft intends to fix.

As XDA Developers reports, Microsoft is preparing to release an update for Windows 11 version 22H2. However, a preview version (KB5028254) of the update is breaking the Start menu for some users who can't open it anymore after the preview installs. Microsoft identified the cause of the problemt to be third-party user interface modification apps, such as the popular ExplorerPatcher, which "aims to enhance the working environment on Windows."

Rather than work on a solution to the problem, Microsoft's "fix" is suggesting users uninstall these third-party apps before installing the update. If the Start menu on your version of Windows 11 has already been affected by this problem, Microsoft suggests contacting the developer of your chosen app for help.

With no fix planned, it means anyone running a Start menu customization app for Windows 11 could end up with a broken operating system when the 22H2 update officially gets released. With that in mind, users either need to uninstall these apps, or hope their developers come up with a fix and release an update in time.

The Start menu in Windows 11 has sparked many complaints and offers less functionality than the Windows 10 version. If you hate it, then there are options to change or replace it, but until the problems related to the 22H2 update are solved, taking a wait-and-see approach and enduring the stock Start menu experience seems to be the most sensible course of action.

About Our Expert

Matthew Humphries

Matthew Humphries

Former Senior Editor

My Experience

I started working at PCMag in November 2016, covering all areas of technology and video game news. Before that I spent nearly 15 years working at Geek.com as a writer and editor. I also spent the first six years after leaving university as a professional game designer working with Disney, Games Workshop, 20th Century Fox, and Vivendi.

I hold two degrees: a Bachelor's degree in Computer Science and a Master's degree in Games Development. My first book, Make Your Own Pixel Art, is available from all good book shops.

My Areas of Expertise

  • PC components and system building
  • Raspberry Pi
  • Software development
  • Storage technology
  • Video games and gaming hardware

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