PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Mozilla Thunderbird 17

 & Michael Muchmore Contributor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
Thunderbird gives you a whole lot of communication capabilities for free, in a friendly tabbed interface. - Productivity
4.0 Excellent

The Bottom Line

For those who need a desktop e-mail client and don't need to work with an Exchange server, Thunderbird is decent, and Linux users can't do better. But webmail clients, Windows Live Mail, and Mac OS X Mail provide Thunderbird stiff competition.

Pros & Cons

    • Tabbed interface.
    • Preview panel.
    • Handles multiple accounts.
    • Automatically determines server settings at email account setup.
    • Handles large attachments using online services.
    • Creates personalized email account.
    • Email notification "cards."
    • Calendar and Tasks is a separate installation of the Lightning extension.
    • Lacks full support for Microsoft Exchange Server.

If price or platform support are among your concerns when picking a desktop email client, then Mozilla Thunderbird (free) is hard to beat. Though it can't quite match all the whiz-bang features of Microsoft Outlook and that application's full support for Microsoft Exchange mail servers, it will suit a lot of users with a lot of different email scenarios—from those with custom server-based mail to webmail users. In fact, even if you have no email account at all, Thunderbird lets you create one using a choice of partner services, which (for a subscription fee) even let you create an email using your last name as the domain name, like firstname@lastname.com. That's sure to impress all your contacts!

Signup and Setup
Thunderbird is available for a lot more platforms than Outlook 2013, which only runs on Windows 7 and Windows 8. In addition to Windows 7 and 8, Thunderbird runs on the earlier Vista and XP flavors, as well as on Mac OS X and Linux. In addition, as with Mozilla's Firefox browser an Extended Support Release (ESR) is available for organizations that don't want automatic updates to upset their corporate software setups.

Though you can't set Thunderbird up with an Exchange server's full capabilities, you can hook it up using POP3 or IMAP servers. So if you use AOL Mail, Gmail, Hotmail, or even the new Outlook.com, for example, you'll be able to set up Thunderbird as your mail client software. Checking the Help pages for any of these services turns up the POP3 or IMAP and SMPT (for outgoing email) server addresses for setup. Using Thunderbird instead of the Web versions also means you won't have to look at ads. Yahoo Mail users, unfortunately, have to upgrade to the $19.99-a-year Mail Plus version to get server access.

Like Outlook 2013, the software can automatically determine your required server addresses and settings for the major mail providers. The new account wizard alternatively lets you configure new accounts manually, if you know the server addresses and settings. A more advanced option lets you send and receive digitally signed and encrypted messages, but you'll need valid certificates for this to work. Without those, you can still take advantage of SSL and TLS security.

To create a custom email account, click on the top choice in your folder list, Local Folders, and under Accounts, click Create a new account. This took me to two provider choices, gandi.net and hover.com. Search on your first and last name for these to come up with email matches; Hover actually could create michael@michaelmuchmore.com for me for $20 a year.

If you're switching to Thunderbird from Outlook, you can import your contact list. It's a simple matter of opening the Address Book, and choosing Tools | Import.  In the same step, you'll be able to import your account settings and mail folders.

Interface

Like every email client, you'll see the panel of accounts and folders down the left, the inbox and with an optional email preview pane below or even in the latest layout favored by Outlook, with the preview to the right (from Options | Layout). But you can't get the couple lines preview inside the inbox entries as you can in Outlook. All the panels are completely resizable. You can hide or display the typical menu items, File, Edit, and so on, but you'll probably use the button bar below that most often, for starting a new email, replying, and refreshing the inbox, among other things. Just as in Firefox, you can choose which buttons you want showing and where—thankfully, because the default choices weren't what I was accustomed to. That is, I put the Write (aka Compose) button at top left, replacing Thunderbird's default of Get Mail.

As in Firefox, tabs are the preeminent interface hallmark of Thunderbird. I'm a real fan of tabs in email, which I appreciate the presence of in Yahoo's webmail interface. It's handy to have a search page, an email you're composing, and your inbox all available at the same time from tabs. As with Outlook 2013, you get an Unread button to show only new emails in the inbox.

The application does support conversation view, showing a column of markers indicating which emails are part of conversations. Clicking on the marker expands the conversation, but Outlook makes conversations much clearer, with a triangular arrow indicating them and indentation when you expand them by clicking on the arrow.

You also get one of Outlook's most useful features—the card-like notifications that pop up at the bottom of the screen when a new email arrives. It does this from its system tray icon, but unlike with Outlook, you can't delete or flag the incoming emails right on the notification card. One thing you don't get out of the "box" is automated vacation responses, but an add-on is available to add this capability.

Most mail services have their own spam filters, but Thunderbird, like Outlook, give you a local tool for eliminating unwanted emails. With its "adaptive junk mail controls," you train Thunderbird to recognize mail you don't want. Just check the icon in the Junk column next to any email or click the Junk button in the message preview pane to designate it as such. When you turn this feature on, the program marks suspected junk, but you can and should tell it if it's marked good mail, to improve detection. I found that this mechanism did a good job of detecting worthless emails, but Outlook's similar tool offered more control, with options for several levels of blocking, such as "only the most obvious junk" and using "safe lists only."

Composing Email

When composing an email, you get all the formatting options you'd expect in any messaging software—the full choice of fonts, sizes, and colors for your text. But you can also choose plain text, even forcing that mode for domains you specify.

As with Outlook, I could be composing multiple emails in different windows at once. This is possible in some webmail clients, like Gmail, but less obvious and natural. Thunderbird saves your drafts automatically every 5 minutes by default; you can make this more or less frequent to taste.

Another convenience addressed by mail services like Outlook.com is large attachments. Thunderbird is in on this as well, with its Filelink feature. This kicks in whenever you try to attach a multi-megabyte file to an email. It uses file-hosting services Box, Ubuntu One and YouSendIt to accommodate the outsize files. You can specify the size limit that will trip your file attachment being uploaded to the service you set up with your credentials.

Final Thoughts

Thunderbird gives you a whole lot of communication capabilities for free, in a friendly tabbed interface. - Productivity

Mozilla Thunderbird 17

4.0 Excellent

For those who need a desktop e-mail client and don't need to work with an Exchange server, Thunderbird is decent, and Linux users can't do better. But webmail clients, Windows Live Mail, and Mac OS X Mail provide Thunderbird stiff competition.

About Our Expert

Michael Muchmore

Michael Muchmore

Contributor

My Experience

I've been testing PC and mobile software for more than 20 years, focusing on photo and video editing, operating systems, and web browsers. Prior to my current role, I covered software and apps for ExtremeTech and headed up PCMag’s enterprise software team. I’ve attended trade shows for Microsoft, Google, and Apple and written about all of them and their products.

I still get a kick out of seeing what's new in video and photo editing software, and how operating systems change over time. I was privileged to byline the cover story of the last print issue of PC Magazine, the Windows 7 review, and I’ve witnessed every Microsoft misstep and win, up to the latest Windows 11.

I’m an avid bird photographer and traveler—I’ve been to 40 countries, many with great birds! Because I’m also a classical music fan and former performer, I’ve reviewed streaming services that emphasize classical music.

Technology I Use

For everyday work, I use a good-old Dell tower with 16GB of RAM, a 12th-gen Intel Core i7 processor, and an Nvidia RTX 3060 Ti GPU that runs on Windows 11. I pair it with a 4K Lenovo ThinkVision P27u-10 monitor and a Logitech MX Vertical mouse. For offsite work, I use a 2024 Microsoft Surface Laptop with a Qualcomm Snapdragon X Elite processor. Camera-wise, I moved to mirrorless from a Canon EOS 80D with a Canon 70-300mm IS USM lens. I now have a Canon EOS R7 with a 100-400mm lens, but I miss my DSLR for several reasons.

In order of usage, the software I turn to most frequently is the Edge web browser, Slack, Adobe Creative Cloud, Microsoft 365, Firefox, Brave, and WhatsApp. I use the Windows Phone link app to see everything on my Samsung Galaxy S21 Ultra phone, which has excellent telephoto capability.

For fitness monitoring, I have a Fitbit Charge 6 and use an Anker Smart Scale P1. I’m also a streaming fan, so I subscribe to both Amazon Music Unlimited (especially for its Dolby Atmos content) and Qobuz (for its high-res sound quality and classical catalog). I recently added a Vizio 5.1 Soundbar SE, which sounds surprisingly good given its low price. To holler commands instead of using a remote control, I have the Amazon Fire TV Cube in the living room, which lets me verbally tell the TV what I want to watch. It hooks up to an LG B4 OLED TV. I have a Sonos One speaker in my kitchen that also ties in with Alexa, as does the Echo Dot 2 With Clock in my bedroom. For serious listening, I have B&W 601 speakers plugged into a Conrad-Johnson Sonographe amp and preamp, with a Cambridge Audio AXN10 streamer as source. For reading, I also have a Nook GlowLight 3.

Read full bio