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Icontrol Networks Piper

 & Eric Griffith Senior Editor, Features

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Icontrol Networks Piper - Webcams
4.0 Excellent

The Bottom Line

With its integrated and Z-Wave based sensors, the Icontrol Networks Piper is more than a surveillance camera. It's a full home automation hub.
Best Deal£289.46

Buy It Now

£289.46

Pros & Cons

    • Setup entirely by smartphone.
    • Incredibly wide-angled lens sees whole room.
    • HD video stream.
    • Fast, decent 10x digital zoom/pan.
    • Z-Wave support for multiple sensors.
    • Multiple cameras supported on single Piper account.
    • Stores up to 1,000 video clips in cloud.
    • No night vision.
    • Android app not available at launch.
    • No Web-based view.
    • No full buffer of recorded video in the cloud.
    • Can't download video clips.
    • No local video storage option.

Not that long ago, Piper was one of many projects looking for crowdfunding, hoping to get off the ground with help from the general public rather than professional investors. The project, from Ottawa, Ontario-based Icontrol Networks, ended up making three times its funding goal. Now, only five months later, Piper has actually launched at a price of $239 (direct from GetPiper.com). Launching at retail is unique enough for a crowd-funded piece of hardware. That Piper is as polished as it is, and does so much, is a very happy surprise. This device gives our Editors' Choice surveillance camera, the Dropcam Pro($299.99 at Amazon), some serious competition without any extra fees—except what you'd pay to extend its abilities with an almost infinite number of Z-Wave-based home automation sensors that monitor doors, windows, outlets, and more.

Editors' Note: This product was originally called the Blacksumac Piper. Icontrol Networks has acquired Blacksumac and has retired the use of the brand name; we have updated the review to reflect the new product name, which is otherwise identical.

Design and Setup
Piper isn't the sveltest camera around, but it gets a pass on that since it does more than house a lens and Wi-Fi chip. It comes in either black or white and measures 5.5 by 3.5 by 2-inches (HWD) alone; it gains about a half inch in height when clipped to the easily removed metal stand. It also comes with a wall or ceiling mount that doesn't afford any movement flexibility, so be sure to get the placement right the first time. The front sports a motion detector, status LED, microphone hole, and the fish-eye wide-angle camera lens. Piper takes three AA batteries to serve as backup if the power goes out. The screw holding the battery compartment requires a sturdy-yet-tiny Philips screwdriver, the kind you'd use for eyeglasses. Removing and not losing that screw was the hardest part of the setup.

To setup Piper, listen for the device itself to say in a lady's English accent, "Piper is ready." Download the mobile app, currently only available for iOS (an Android app is promised for February 2014), create an account, and the app will tell you to connect the iPhone directly to Piper, which broadcasts its own Wi-Fi network name. Switch back to the app and it handles setting up the camera on your account and on your home network. It's not as straight-forward as supporting industry-standard Wi-Fi Protected Setup (WPS), but at least it also gets the Piper device registered with the Piper account with no extra hassle.

You'll find no extra ports on the Piper beyond the AC power—no Ethernet, for example. It connects wirelessly only, via Wi-Fi and Z-Wave, to other devices. Users interact with Piper strictly via smartphone or tablet. In fact, there's no provision as yet for accessing your Piper account or devices over the Web. Icontrol says that's on the roadmap.

Features and Performance
Piper as a camera is pretty great. The lens shows a full 180-degrees, more than Dropcam Pro's 130 degrees, previously the widest I'd seen in a home surveillance cam. Like the Dropcam Pro, Piper also delivers 1080p (1,920-by-1,080 pixel) quality streaming video using the h.264 format. Both cameras eschew the mechanical pan and tilt found in models like the D-Link DCS-5020L($111.85 at Walmart). Instead, they employ advanced optics and wide-angles to take in the entire room and let you digitally zoom, then virtually "pan/tilt" around by swiping a finger on the zoomed image.

With the 180-degree lens, zooming all the way out with Piper gives you a true fish-eye look, with the image reduced to a disc on the screen of the phone. But the zoom-in view is truly amazing; it looks sharp and shows detail right up to the 10x limit (Dropcam only goes up to 8x digital zoom). Piper's zoomed image is as ultra-responsive as Dropcam Pro's. Piper throws in an extra view, however: a quad-split of the camera, so you can zoom in on multiple parts of room at the same time.

Where Icontrol dropped the ball is in the lighting, or lack thereof: Piper has no infra-red LEDs to provide night vision. That's a true shame, as even the cheapest of home surveillance cameras out there, such as the $99 D-Link Cloud Camera 1150($80.50 at Amazon), include enough LEDs to give at least a hint of what's happening in the pitch dark. As you enter the gloaming, Piper's view of a room goes way downhill. Keep this in mind if you've got plans for Piper to sit where it isn't well lit.

Piper picks the ball back up and runs with it by integrating a number of sensors. The camera housing constantly measures the "Vitals" of the room, including temperature, brightness, sound, and motion. Because your location is listed with your Piper account, the app also tracks the outside temp and humidity.

Internal sensors are nice, but the external Z-Wave sensor options are the major tool in Piper's playbook. You can buy Piper with a "Z-Wave Pack" with three external sensors for $359—and that's really the only way you should buy Piper. You can also buy any of the four Z-Wave sensors Piper currently supports (a $49.95 door/window opening sensor, $59.95 smart switch for an outlet, a $49.95 micro smart switch you can wire right into outlets and wall switches in your home, and a $39.95 Z-Wave range extender) directly. There are many, many more Z-Wave products in the wild, so expect more of them to get support on Piper in the future. Connecting the external sensors to Piper is a simple matter using the iOS app.

Once you have installed a few sensors, Piper become a full home automation hub you can control with a smartphone or tablet. You create rules based on events like motion detection, sound detection, and temperature changes, which are in turn based on whether you're home, away, or on vacation. You have to manually tell the Piper app if you're home or away, as it doesn't track your phone's location, which would be a nice option.

Actions Piper can perform for each trigger event include recording video (up to 1,000 video clips); sending a notification to you or others in a trusted circle via text, email, phone call, or push from the Piper app; and/or emitting one of the most shrill, ear-piercing sirens I've ever been subjected to. Save the siren for absolute emergencies when you're traveling and there's no dogs in the abode. Thankfully, the Piper Options in the app include a siren lockout: You can set it to never turn on if desired.

Note that 1,000-video-clip limit. At 25-seconds each, that's just short of seven hours of online video. You can watch a clip all you want, but you can't download it, and once you get to 1,000, Piper starts over-writing the oldest clips. That's not exactly up to the same standards as Dropcam Pro's cloud-based recording where for just $9.95 a month you get a 7-day buffer of video to fast-forward and rewind to your heart's content, saving clips as you go. But 7 hours isn't bad considering it's only triggered by events and doesn't cost a dime extra on Piper's already higher price. Hopefully Icontrol will put full cloud-recording and clip downloads on the roadmaps well.

Hooking up a Z-Wave sensor supported by Piper gives you even more Action options. For example, Icontrol sent a smart switch to try with Piper. I set it to automatically turn on when Piper sees the room is dark (which doesn't really negate my sadness about the lack of infra-red LEDs) and shut off after 4 hours. The security settings also can use the smart switch—for example, it could detect motion, sound, or temperature changes and activate the light attached to the switch. The door/window sensor creates its own event, noticing when it's open or shut. The combinations are almost infinite, and there's no limit to the number of Z-Wave devices you can connect; they just have to be Piper-supported.

Conclusions
I had low expectations for Piper, but I've been burned by crowd-funded products in the past. This one exceeded my expectations in almost every way—the camera quality, the setup ease, the app itself, recording of clips to the cloud, and the array of sensors that would make a Starfleet science officer proud. It doesn't quite unseat Dropcam Pro as our Editor's Choice, as it is still missing key things like night vision, the Android app, desktop-Web viewing, and video clip saving. Plus, the price is a little high, especially because you need extra-cost Z-Wave sensors to take full advantage. Dropcam itself has some home automation plans in the future, but on the Bluetooth LE side, not Z-Wave. It'll certainly be interesting to see how they duke it out in the future.

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Further Reading

Final Thoughts

Icontrol Networks Piper - Webcams

Icontrol Networks Piper Review

4.0 Excellent

With its integrated and Z-Wave based sensors, the Icontrol Networks Piper is more than a surveillance camera. It's a full home automation hub.

Get It Now
Best Deal£289.46

Buy It Now

£289.46

About Our Expert

Eric Griffith

Eric Griffith

Senior Editor, Features

My Experience

I've been writing about computers, the internet, and technology professionally since 1992, more than half of that time with PCMag. I arrived at the end of the print era of PC Magazine as a senior writer. I served for a time as managing editor of business coverage before settling back into the features team for the last decade and a half. I write features on all tech topics, plus I handle several special projects, including the Readers' Choice and Business Choice surveys and yearly coverage of the Best ISPs and Best Gaming ISPs, Best Products of the Year, and Best Brands (plus the Best Brands for Tech Support, Longevity, and Reliability).

I started in tech publishing right out of college, writing and editing stories about hardware and development tools. I migrated to software and hardware coverage for families, and I spent several years exclusively writing about the then-burgeoning technology called Wi-Fi. I was on the founding staff of several magazines, including Windows Sources, FamilyPC, and Access Internet Magazine. All of which are now defunct, and it's not my fault. I have freelanced for publications as diverse as Sony Style, Playboy.com, and Flux. I got my degree at Ithaca College in, of all things, television/radio. But I minored in writing so I'd have a future.

In my long-lost free time, I wrote some novels, a couple of which are not just on my hard drive: BETA TEST ("an unusually lighthearted apocalyptic tale," according to Publishers' Weekly) and a YA book called KALI: THE GHOSTING OF SEPULCHER BAY. Go get them on Kindle.

I work from my home in Ithaca, NY, and did it long before pandemics made it cool.

The Technology I Use

My first computer was a Laser 128, an Apple II-compatible clone with an integrated keyboard, matched with an eye-straining monochrome green monitor. I used it to type papers in college for other people for money...until I discovered the Mac SE in the college computer room. That changed my life. My first cellphone was a Samsung Uproar—the silver one with the built-in MP3 player from the Napster days (the pre-iPod era).

I use an iPhone 15 Pro hourly and an iPad Air infrequently (but I'm always in the market for a cheap Android tablet). I have a PlayStation 5 just to play Spider-Man, and several Windows machines, including a work-issued Lenovo ThinkPad. I talk to Alexa and Siri all day long. I do the majority of my computing on a 15-inch LG Gram laptop attached to a Thunderbolt hub to run a multi-monitor setup—I overdid it on the power needed to simply work from home.

I'm most at home in Microsoft Word after decades of writing there. More and more, I turn to services like Google Docs, using tools like Grammarly. I use Google's Chrome browser due to an addiction to several extensions I think I can't live without, but probably could. I use Excel extensively on data-intensive stories, but for chart creation, we've switched over entirely to using Infogram for interactive features that are hard to find elsewhere. I do a lot of graphics work for my stories, but limit myself to the free and amazing Paint.NET software to edit images.

I'm a firm evangelist for using the cloud for backup and syncing of files; I'm primarily using Dropbox, which has never failed me, but I also have redundant setups on Microsoft OneDrive, plus extra picture backups on Amazon Photos and iCloud. Why take chances? For entertainment, mine is a streaming-only household—my kid has never seen network TV and barely been exposed to commercials, thanks to Roku and Amazon Music. The house is peppered with smart speakers from Amazon for instant gratification and control of smart home devices like multiple Wyze cameras and Nest Protect smoke detectors. I've got accounts on all the major social networks, to my horror. I have a robot vacuum for each floor of the house. I want a 3D printer, but not sure what I'd use it for.

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