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MacBook Owners Who Paid to Replace Butterfly Keyboards to Get Up to $395

Apple reaches a $50 million class-action settlement with those who experienced butterfly keyboard problems.

 & Michael Kan Principal Reporter

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If you paid Apple to fix your MacBook's “butterfly” keyboard, you may be due for a payday.

Apple today reached a $50 million class-action settlement concerning its butterfly keyboards, which were infamous for breaking and becoming unresponsive. The problems sparked a group of consumers in seven US states to sue over allegations Apple knew the keyboard designs were prone to failure. 

Cupertino originally tried to dismiss the lawsuit while pushing back on the defect claims. But following four years of litigation, the company decided to pay up, without admitting guilt. The settlement covers US customers who bought certain MacBook models from 2015 to 2019 —including MacBook Airs and MacBook Pros— which carried the thin, but fragile butterfly keyboards. It was only in 2020 when Apple began ditching the keyboards for the traditional scissor-switch system in new MacBooks.

Through the settlement, Apple plans on reimbursing affected owners from $300 to $395 if they paid Apple or its authorized service providers for two or more keyboard replacements within a four-year period after buying their MacBook. 

Owners who paid Apple once to fix the keyboard only to see the problems persist can receive up to $125 in compensation. Meanwhile, customers who paid Apple to fix one or more keycaps can only receive up to $50.

The settlement still needs to be approved by the judge. Organizers of the settlement will then begin notifying affected owners about filing for compensation.

Consumers who paid for two or more keyboard replacements will automatically receive a payment from Apple. “These Settlement Class Members will be paid based on Apple’s records without having to file a claim,” the settlement adds. All other consumers must file a claim within 120 days of the judge approving the settlement.

Meanwhile, the prosecuting lawyers for the class-action lawsuit will receive up to $15 million from the $50 million settlement to cover attorneys' fees.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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