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PhonePower

 & Michael Muchmore Contributor

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PhonePower offers home VoIP with an included desktop-based calling application at a slightly lower rate than Vonage. - PhonePower
4.0 Excellent

The Bottom Line

PhonePower offers home VoIP with an included desktop-based calling application at a slightly lower rate than Vonage.

Pros & Cons

    • Inexpensive.
    • Clear call sound.
    • Lots of calling features.
    • Speed dial.
    • Includes software phone for computer-to-phone calling.
    • Good help feature.
    • Website and mobile app design less polished than the competition.
    • No voicemail to text.

It's a far less-well-known VoIP provider than Vonage, but PhonePower ($19.95 per month) not only offers phone service at a significantly lower rate, but also adds at least one benefit over its better-known competitor—it lets you make phone calls from your computer using its softphone app—without charging extra for the privilege. PhonePower may be a little less slick than Vonage, but it offers a few more features at a lower price.

Pricing and Start Up

PhonePower's entry-level plan costs $19.95 a month for unlimited U.S. and Canada calling, but if you commit to two years that goes down to $14.95, and if you prepay one year, it ends up costing you just $8.33 per month, and you can renew at that rate indefinitely. It's a good deal compared with Vonage, which has a 1-year intro rate of $9.99 per month and charges $25.99 per month thereafter.

PhonePower has a 30-day money-back guarantee if you're not happy with the service. At signup, there's also a $14.95 shipping fee (if you need the two-line adapter sent) and $3.43 in taxes and fees every month, which brings the actual cost closer to Vonage's. For this review, I signed up for the Unlimited World Plus plan, at $24.95 per month, which offers free unlimited calling to 75 countries.

The signup form is slick, with a green checkmark appearing in each box as you successfully complete it. There are three steps—Your Information, Service Details, and Confirm Order, and I had to enter my address for 911 calling. I like how the charges are clearly displayed. You can keep your current phone number or get a new one. You can also choose a phone number in a different region than your 911 area, and even a Canadian number. One quibble is that I couldn't enter a string of numbers to try to find, for example, a number that spelled out a name, as Skype lets you do. Once you have your number, you choose whether you want PhonePower to send you a two-line adapter; if you have your own hardware, you'll save the $14.95 shipping fee mentioned above.

After entering payment info, you set up an online user account name and password. I like that this is a required part of setup, so you get online access right from the start. After agreeing by typing in my name again, I got an email confirming my new number. It takes from 3 to 10 business days for an account to be activated. Fortunately, "activated" just means that your billing period starts; my actual service was available almost immediately.

Soft Phone

PhonePower's included softphone functionality is a distinct advantage over what's offered by Vonage, which requires a separate $9.99 subscription for its softphone. The PhonePower softphone looks sort of like a BlackBerry mobile phone on the screen, as shown below.

PhonePower

It installs a Web browser plugin similar to Skype's Click-to-Call, which detects phone numbers on webpages and lets you phone them up directly.

From the Web, you can play your voice messages, review call logs, and set up speed-dial numbers—the last of which is not available in Vonage. The site is less elegantly designed than Vonage's, but it gets the job done.

Physical Phone Setup

Just like Vonage, PhonePower sent me a small box containing an Ethernet-to-phone adapter with clear installation instructions right on top when I opened the box. In this case, the device was an Obihai OBi302, but the company has also sent out boxes from Innomedia and Grandstream. Also like the Vonage box, the Obihai had clearly marked ports on the back for two phone lines, Internet, and LAN. If that's not enough help, PhonePower's site gives full instructions on setup.

One difference is that the PhonePower box also includes a USB port, though the quick start guide doesn't make it clear what this is for, aside from saying you may connect an external storage device to it. Obihai's site says you can plug a USB Ethernet adapter into this to save you from having to lay cable to the adapter, which is a nice plus, but it only works with Obihai's OBiWiFi USB adapter, which you can get online for about $20.

Obihai for PhonePower

Final Thoughts

PhonePower offers home VoIP with an included desktop-based calling application at a slightly lower rate than Vonage. - PhonePower

PhonePower

4.0 Excellent

PhonePower offers home VoIP with an included desktop-based calling application at a slightly lower rate than Vonage.

About Our Expert

Michael Muchmore

Michael Muchmore

Contributor

My Experience

I've been testing PC and mobile software for more than 20 years, focusing on photo and video editing, operating systems, and web browsers. Prior to my current role, I covered software and apps for ExtremeTech and headed up PCMag’s enterprise software team. I’ve attended trade shows for Microsoft, Google, and Apple and written about all of them and their products.

I still get a kick out of seeing what's new in video and photo editing software, and how operating systems change over time. I was privileged to byline the cover story of the last print issue of PC Magazine, the Windows 7 review, and I’ve witnessed every Microsoft misstep and win, up to the latest Windows 11.

I’m an avid bird photographer and traveler—I’ve been to 40 countries, many with great birds! Because I’m also a classical music fan and former performer, I’ve reviewed streaming services that emphasize classical music.

Technology I Use

For everyday work, I use a good-old Dell tower with 16GB of RAM, a 12th-gen Intel Core i7 processor, and an Nvidia RTX 3060 Ti GPU that runs on Windows 11. I pair it with a 4K Lenovo ThinkVision P27u-10 monitor and a Logitech MX Vertical mouse. For offsite work, I use a 2024 Microsoft Surface Laptop with a Qualcomm Snapdragon X Elite processor. Camera-wise, I moved to mirrorless from a Canon EOS 80D with a Canon 70-300mm IS USM lens. I now have a Canon EOS R7 with a 100-400mm lens, but I miss my DSLR for several reasons.

In order of usage, the software I turn to most frequently is the Edge web browser, Slack, Adobe Creative Cloud, Microsoft 365, Firefox, Brave, and WhatsApp. I use the Windows Phone link app to see everything on my Samsung Galaxy S21 Ultra phone, which has excellent telephoto capability.

For fitness monitoring, I have a Fitbit Charge 6 and use an Anker Smart Scale P1. I’m also a streaming fan, so I subscribe to both Amazon Music Unlimited (especially for its Dolby Atmos content) and Qobuz (for its high-res sound quality and classical catalog). I recently added a Vizio 5.1 Soundbar SE, which sounds surprisingly good given its low price. To holler commands instead of using a remote control, I have the Amazon Fire TV Cube in the living room, which lets me verbally tell the TV what I want to watch. It hooks up to an LG B4 OLED TV. I have a Sonos One speaker in my kitchen that also ties in with Alexa, as does the Echo Dot 2 With Clock in my bedroom. For serious listening, I have B&W 601 speakers plugged into a Conrad-Johnson Sonographe amp and preamp, with a Cambridge Audio AXN10 streamer as source. For reading, I also have a Nook GlowLight 3.

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