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Deutsche Telekom Internet Outage Blamed on Mirai Botnet

Deutsche Telekom said 900,000 customers suffered outages as a result of a botched router attack.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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Hundreds of thousands of Deutsche Telekom customers in Germany faced Internet outages on Sunday and Monday following a widespread Internet of Things attack from the so-called Mirai botnet.

SecurityWatchDeutsche Telekom on Monday said 900,000 customers suffered outages as a result of a botched router attack.

"The attack attempted to infect routers with a malware but failed, which caused crashes or restrictions for four to five percent of all routers," the company said, adding that its network was not affected.

Mirai works by taking over insecure Internet of Things devices like routers and baby cameras, harnessing them to direct gigabits of traffic to critical points in the Internet's infrastructure. In the case of the Deutsche Telekom attack, the Mirai botnet lobbed assaults against customer routers, but apparently did not succeed in turning them into bots. Following the attack, Deutsche Telekom advised affected users to unplug their routers and reboot. The company is also offering updates for affected routers.

"After the reboot, the router should function normally," Deutsche Telekom said in a statement. "The routers are back to their original state after the reboot, meaning there was no permanent infection with malware."

The Mirai botnet has been causing trouble all over the world in recent months. In October, it unleashed a massive DDoS attack that limited access to several highly trafficked Web services. Connected IoT devices from tens of millions of IP addresses worldwide flooded domain name system (DNS) provider Dyn with traffic, making sites like Twitter, Spotify, Airbnb, Netflix, Reddit, GitHub, and many others inaccessible.

The same botnet was also this month used in another attempt to take the entire country of Liberia offline.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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