PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Facebook Launches Community Help Feature

The feature will let you offer help to those around you, or find it if you're in need.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Facebook back in November announced a new Community Help feature that lets people ask for or offer things like shelter, food, and supplies in the event of a natural disaster, and now the tool is finally making its debut.

In a Wednesday blog post, Facebook's VP of Social Good Naomi Gleit offered up more details about the feature, which is available starting today for natural disasters and "accidental incidents," like building fires in the US, Canada, Australia, New Zealand, India, and Saudi Arabia. During the initial rollout, Facebook hopes to gather information about how people use it.

The feature will let you offer help to those around you, or find it if you're in need. People can use Community Help to offer or find things like food and water, transportation, baby items, shelter, equipment and supplies, clothing and toiletries, animal supplies, or other essentials. Posts can be viewed by category or location.

Going forward, Facebook "will look to improve [Community Help] and make it available for all countries and additional types of incidents," Gleit wrote.

Community Help is an update to Safety Check, a feature Facebook introduced in 2014 to let people mark themselves as okay during a crisis. To use Community Help after an incident, Safety Check must first be activated.

Safety Check only activates when two things have happened: global crisis reporting agencies have alerted Facebook about an incident, and when a lot of people on the social network start talking about it. If these two things happen, people may be prompted to mark themselves as safe and invite others to do the same. Now, if the incident is a natural or accidental disaster, people will also see Community Help.

Facebook said that since its launch in 2014, Safety Check has been activated "hundreds of times."

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

Read full bio