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Netflix VPN Crackdown Hits Australia

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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Was Netflix was just acting tough when it announced plans to crack down on proxies like VPN services that allow users to access content that isn't available in their region? Nope. The company means business, and has already started blocking some users from accessing restricted content.

A company called uFlix, which provides an "unblocking service" that circumvents geographic restrictions, reports that some of its Australian users are running into trouble when trying to access non-Australian content on Netflix.

Affected users are apparently seeing a message that says: "You seem to be using an unblocker or proxy. Please turn off any of these services and try again." 

"Though it is only affecting a few users at the moment, we expect this number to grow," uFlix said. "We are working on a solution to get around these new measures and apologize for the inconvenience to those who are currently only getting Australian Netflix."

Netflix licenses content by geographic territories, meaning the TV shows and movies available on the service differ, to varying degrees, by region.

"We look forward to offering all of our content everywhere and to consumers being able to enjoy all of Netflix without using a proxy," Netflix's Vice President of Content Delivery Architecture, David Fullagar, said last week. "That's the goal we will keep pushing towards."

For now, the company will "continue to respect and enforce content licensing by geographic location," he said.

Netflix arrived in Australia in March 2015, though it had a presence there well before that thanks to VPN services. In November 2014, Sandvine reported that Netflix appeared as a top 10 app in Australia during the second half of the year, even though it has not yet launched in the country.

About a year ago, news emerged that Netflix was cracking down on those who used VPNs to access restricted content, but Netflix said it had not changed its policy. "We use industry standard methods to block VPNs. Always have and always will," it said at the time.

But one year and a global rollout later, Netflix was ready to get tough. Though it has a variety of impressive original content to offer its customers, Netflix must still broker licensing deals with studios for everything else. But those studios are likely less inclined to make deals with Netflix if the company cannot ensure that geographic restrictions will be enforced.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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