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Google's Schmidt Concerned by Lack of Internet 'Delete Button'

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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The permanence of information on the Internet, in some cases, goes against the basic principle of fairness in America, Google's executive chairman, Eric Schmidt, said during a Monday talk at New York University.

Schmidt gave an example to illustrate his point: a teenager commits a crime, goes to juvenile hall, and is released. In America's legal system, the person can apply and have the crime expunged from their record then legally state they were never convicted of anything.

But the same isn't true on the Internet. A potential employer could still run a reference check online and find out about a crime someone committed years ago as a dumb teenager.

"That seems to violate our innate sense of fairness," Schmidt said. "This lack of a delete button on the Internet is a significant issue, when you frame it in that context." He added that there are times when erasure is the right thing to do, legally, and other times when would be inappropriate.

"How do we decide?" he questioned. "We have to have that debate now, in America."

Lightening the mood, Schmidt jokingly proposed that "at the age of 18, you should just, as policy, change your name."

Schmidt was at NYU with Jared Cohen, the director of Google Ideas, to discuss their new book, The New Digital Age: Reshaping the Future of People, Nations and Businesses. The wide-ranging discussion touched on everything from privacy concerns in today's rapidly evolving digital age to the uncertain rules of cyberwar.

On that front, Schmidt acknowledged that researchers are concerned about attacks against the country's electric grid, water systems, and financial trading computers. But he said that critical infrastructure owners and operators are working hard to ensure their mission-critical systems are protected and firewalled from the public Internet.

Sophisticated cyber attacks against everyday businesses are a more likely problem, he said. Chinese hackers are aiming to penetrate companies' networks and siphon off information – and all businesses are a target.

"It's probably the case that most companies have [hackers] inside of them today," he said, adding that the problem is "only going to get worse."

At this point, the relationship between the U.S. and China in cyberspace is "just about as adversarial as you can imagine," Cohen added.  

"The real question to ask is – at what point [is a] cyberattack so severe and destructive that it warrants a physical world response?" he said. "We don't know what that limit is yet."

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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