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Say Farewell to AOL Instant Messenger

AIM, which launched as a standalone service in 1997, introducing many of us to the joys of internet chat for the first time, is going away on Dec. 15, 2017.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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It's a sad day, 90's kids. AOL Instant Messenger (otherwise known as AIM) is officially shutting down after 20 years.

AIM debuted as part of the America Online desktop internet service, but launched as a standalone offering in 1997, introducing many of us to the joys of internet chat for the first time. But on Dec. 15, 2017, it will be no more, parent company Oath announced today. By year's end, you'll no longer be able to access AIM and all user data will be deleted. Aim.com email accounts will not be affected.

"If you were a 90's kid, chances are there was a point in time when AOL Instant Messenger (AIM) was a huge part of your life," Oath wrote in its announcement. "You likely remember the CD, your first screenname, your carefully curated away messages, and how you organized your buddy lists."

The beloved chat service was so ubiquitous that it played a role in movies and TV shows like You've Got Mail (a product placement bonanza) and Sex in the City, as many will remember. But, AIM's user base has been declining for years, thanks to competition from modern chat services and apps like Skype, Google Chat, Facebook Messenger, Snapchat, and many others.

All good things must eventually come to an end, and this is the end of the road for AIM.

"AIM tapped into new digital technologies and ignited a cultural shift, but the way in which we communicate with each other has profoundly changed," Oath wrote. "As a result we've made the decision that we will be discontinuing AIM."

The announcement comes after AOL started scaling AIM back in March when it ended third-party access to the chat service.

Meanwhile, Twitter users have already started reacting to the news; check out what people are saying below.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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