PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Remote Work 2 Years Later: What We've Learned

WFH employees have FOMO. In-office employees feel lost in mostly empty offices. Here's what's working and what's not, more than two years into the pandemic.

 & Chandra Steele Senior Features Writer

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

After more than two years, the view from home offices might not have changed. But much about the day-to-day of remote work has. 

When the pandemic began, one of the biggest collective changes was that nearly all but essential workers found their offices and homes became one. At the time, we looked at how this exploded many of the myths that had surrounded the impossibility of largely remote workforces, and after a year had gone by, we fully realized some of the short-term and long-term challenges of working from home. Today, we're facing new ones, as companies and their employees struggle with the new normal.

Once the nation had the opportunity to get vaxxed and boosted last summer and many local COVID-related mandates were dropped, it seemed offices would soon teem with employees. But after waves of Delta and Omicron variants, plans were pushed back and many workplaces braced themselves for an indefinitely remote future. 

This uncertainty has led to a haphazard situation for many companies and a confusing one for employees. Some employees have taken their first steps back into the office, either part of the time or full-time. Others have either moved too far away to go back or have deemed a commute unworthy of their time or money, especially given rising gas prices. 

The 2022 Microsoft Work Trend Index reported that 50% of mid-level managers said their companies are making plans to return to in-person work five days a week in the year ahead, but 52% of employees are considering going hybrid or remote. 

Graphic from 2022 Microsoft Work Trend Index showing that 50% of mid-level managers said their companies are making plans to return to in-person work five days a week in the year ahead but 52% of employees are considering going hybrid or remote.
From the 2022 Microsoft Work Trend Index

Company Expectations vs. Employee Preferences

Tech companies have delayed return-to-office dates many times over, but more solid plans are being enacted this spring. All eyes are on the big four—Amazon, Apple, Google, and Meta (Facebook)—as smaller companies look to take cues from their moves. 

Amazon hasn’t made too many announcements about its policies but has left the return to work for corporate employees up to individual teams. As of April 11, Apple requires that its corporate employees work from the office one day a week. On May 2, they’ll be required to be there two days a week, and on May 23 that goes up to three days a week. Google’s campus has begun to fill up again, as of April 4 when it said most employees should be in the office three days a week. Google employees can apply for a remote-work extension if they do not want to return to the office quite yet. Meta employees started returning to the office on March 28, though they had the opportunity to request an extension to work from home for up to five more months or to be moved to full-time remote work.

The more stringent the policy, the more it’s been met with resistance from employees. Bloomberg reported that Apple employees haven’t taken the dawn of the return to the office well. It quoted one anonymous former employee who left the company partly over the policy, “Everything happened with us working from home all day, and now we have to go back to the office, sit in traffic for two hours, and hire people to take care of kids at home. Working from home has so many perks. Why would we want to go back?”

It’s a prevalent attitude that’s reflected in the Microsoft Work Trend Index. Fifty-four percent of managers said they feel that leadership at their company is out of touch with employee expectations. 

About Our Expert

Chandra Steele

Chandra Steele

Senior Features Writer

My Experience

My title is Senior Features Writer, which is a license to write about absolutely anything if I can connect it to technology (I can). I’ve been at PCMag since 2011 and have covered the surveillance state, vaccination cards, ghost guns, voting, ISIS, art, fashion, film, design, gender bias, and more. You might have seen me on TV talking about these topics or heard me on your commute home on the radio or a podcast. Or maybe you’ve just seen my Bernie meme

I strive to explain topics that you might come across in the news but not fully understand, such as NFTs and meme stocks. I’ve had the pleasure of talking tech with Jeff Goldblum, Ang Lee, and other celebrities who have brought a different perspective to it. I put great care into writing gift guides and am always touched by the notes I get from people who’ve used them to choose presents that have been well-received. Though I love that I get to write about the tech industry every day, it’s touched by gender, racial, and socioeconomic inequality and I try to bring these topics to light. 

Outside of PCMag, I write fiction, poetry, humor, and essays on culture.

My Areas of Expertise

  • Making incomprehensible tech news easy to understand
  • Expanding the boundaries of topics covered in the industry
  • Figuring out tips and tricks in apps and on devices and letting you know about them
  • Putting together gift guides for everyone in your life 

The Technology I Use

All that gadgets is gold for me: my iPhone 11 Pro, my fifth-generation iPad that I use only for streaming videos and music, my iPad mini 4 that I like to take with me whenever I carry a bag that can fit it, and my MacBook Pro. Why are they all different shades of gold, though? What’s going on, Apple? 

None of them quite live up to my two past loves: my LG Lotus LX600 phone and my Sony Walkman NW-E005 MP3 player. 

I've never given up wired earbuds so I was ahead of all those trend pieces. I use a Mangotek Lightning-to-3.5mm headphone jack adapter to connect them to my phone. 

I have had so many ebook readers, but I prefer paper to them all. Still, my Kindle Paperwhite is perfect for traveling or when I’m too impatient to wait for a book to be released in paperback.

Read full bio