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Nest Dropcam Pro

 & Eric Griffith Senior Editor, Features

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Nest Dropcam Pro - Nest Dropcam Pro
4.5 Outstanding

The Bottom Line

You don't even need pan or tilt, as the high-resolution, wide-angle lens on the new Nest Dropcam Pro can zoom in and see anything. It's the best consumer-grade video-surveillance camera we've tested, so it's our Editors' Choice.
Best Deal£672.84

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£672.84

Pros & Cons

    • Easy setup.
    • Incredibly high-quality, full HD video.
    • Dual-band Wi-Fi.
    • Motion and audio detection.
    • Excellent night vision.
    • Mobile apps have full camera options.
    • Seven or 30 day buffer with Cloud Video Recording (CVR) service.
    • CVR monthly costs can get pricey.
    • No local video storage.
    • Indoor only.

The Dropcam Pro ($199 direct) outshines not only its predecessor, the Dropcam HD, but its top competitors as well. Dropcam Pro has twice the digital zoom power (8x) of the original (4x)—normally nothing to brag about, but newly enhanced visual quality makes it better than the pan/tilt/zoom on mechanized cameras of the same price (like the Compro Cloud Network Camera TN600W). Couple that with easy PC-free setup and the industry's best cloud-based recording, and it's a no brainer: The Dropcam Pro is our Editors' Choice in consumer home surveillance.

Editors' Note: Our original review, dated 10/21/13, has been updated to reflect the renaming of the product now that Nest has acquired Dropcam. The rating remains unchanged.

Design and Setup

One look at the packaging for the new Dropcam Pro($299.99 at Amazon) and it's obvious the company is channeling Apple's product presentation. Even the box is a beaut, containing the absolute minimal paperwork to get up and running: a postcard sized quick start guide.

The appearance of the Dropcam Pro is identical to the Dropcam (still available at $149.99). The camera itself is a small puck that clips into a metal stand on a hinge. The stand rotates as needed in the base you attach to wall or ceiling, so you can view any area of a room. In the stand, Dropcam Pro measures 4.5 by 3.15 by 3.15 inches (HWD). Without the stand, the puck-shaped camera itself is hard to position, but not impossible, if you want to add some stealth to your deployment. It's nice that the Pro's stand is now black to match the camera, but it's a shame the 10-foot long USB-power cord and wall adapter are still white, so they don't exactly match.

Dropcam Pro is one of the few cameras that lack an Ethernet port. It's all about the wireless: Inside the camera is not just Wi-Fi, but dual-band 802.11n, so you can connect via 2.4GHz (the typical setup) or 5GHz. Dropcam Pro is the only surveillance camera on the market with dual-band. The camera actually picks the band for you, generally going 5GHz if available.

Your installation options include plugging the camera directly into a PC to access the setup files for Mac or Windows and going from there, but that's old-school. Much easier: Plug the Dropcam Pro into power, open up the free Dropcam app on an iOS device (or eventually Android 4.3 device), create or log in to a Dropcam account, and let it find the camera. Give the camera your Wi-Fi network login credentials, give it a unique name, and you're done.

How does the smartphone even see your Dropcam Pro if it's not yet on the Wi-Fi? Dropcam Pro also integrates Bluetooth LE, the low energy tech part of Bluetooth Smart (4.0)—the same Bluetooth available on the latest iPhones and Android devices. Not only is Bluetooth LE an integral part of the setup via mobile, it's a future-proof scheme. The company claims Dropcam Pro will use Bluetooth LE to instantly talk to other peripherals in the future, and Dropcam may open its API for programmers that want to make devices that talk to the Dropcam Pro.

Features and Performance

What exactly does the Pro have over the old Dropcam that warrants paying the extra 50 bucks? It's all about the optics. The wide field of view on the Dropcam Pro is 130 degrees, up from the original's 107 degrees. The sensor size is double—Dropcam says it is even bigger than the camera sensor in the iPhone 5s. It delivers an excellent video stream at 1,920-by-1,080 full motion—without a doubt, the best video I've seen on a home surveillance camera.

On the mobile apps you can use a two finger pinch/spread to digitally zoom in and out on the video. The same effect can be duplicated with the mouse scroll wheel in the browser interface at Dropcam.com. Digital zoom isn't usually a big deal and sometimes looks awful, but the sensor size, video quality, and well-designed apps make it easy to pan or tilt around the high-def image. An enhanced view oversamples a zoomed-in area of the stream—click the magic wand icon to get a sharper zoom than you'd imagine possible. This works best in very bright light conditions.

Let's also note that on the browser, the Dropcam interface is Flash-based, so it works with every major desktop Web browser in existence. Unlike the interfaces for cameras like the D-Link Cloud Camera 1150($80.50 at Amazon) or Compro TN600W, which limit you typically to Internet Explorer.

The audio capabilities on the Pro are enhanced. You'll hear more because of the mic sensitivity, and I found the two-way audio (where you talk through the software interface so your voice comes out the camera) was better than most cameras, both louder and clearer.

The hallmark of Dropcam is its encrypted, cloud-based, digital video recording service, now officially dubbed Cloud Video Recording, or CVR. Dropcam can be used to watch live video feeds at no extra cost, but the power is in being able to go back in time to watch previous footage. If there's any area where Dropcam falls short, though, it's the pricing. Look at it as the cost of three cups of coffee a month ($9.95/month or $99/year) and it doesn't hurt as much, and having that seven-day buffer of recorded video can make all the difference when you have a break-in or other problem. You can also go back a full month if you pay $29.95/month or $299/year; how much its worth to you depends on your security needs. But it wouldn't hurt if Dropcam offered a 24-hour recording buffer for, say, $10/year (or gratis).

You can also use the buffered online video to create video clips of just about any duration: Download it as an MP4 file, or easily share the clip via email, Facebook, Twitter, or YouTube. You can also make your stream public if you want; Dropcam features many public streams in its Featured Cameras section.

Dropcam Pro marks video as it's recorded, so you know when motion or audio events take place. Those same events can be used to trigger notifications to your phone or via email. Be careful with this in high traffic areas, though. While you can't set the level of motion detection, Dropcam's web interface is testing an activity-recognition feature where the software learns motion patterns of your stream—you label them to help recognize pets vs. burglars. And while it's not much to praise now, since it's a Web interface, CVR subscribers will automatically get updates.

You can schedule times for when alerts can are sent. iPhone users get a nice little extra—Location Scheduling. Tell the Dropcam service to turn on notifications when you leave a location, based entirely on where you phone is. That way, you don't get inundated with alerts when you're home in front of the camera.

The night vision on the Dropcam Pro is phenomenal, especially considering it only uses eight infrared LEDs. That's fewer than most—even the previous Dropcam had 12. The large sensor size makes up for it; it takes in so much light, it requires a cavern-dark room for the night vision to even kick on.

I've dinged Dropcam in the past for not offering a battery but, realistically, it can't without making the camera unwieldy, the size of a phone at least. Luckily, being powered by USB, there are third-party options for hooking it to battery packs a-plenty.

Conclusions

Dropcam Pro shows just how great a camera like this can get with quality optics. That Dropcam sees itself more as a software-and-services company, and thus works hard on the back-end and apps also makes a huge difference. The CVR service is costly, but worth it when you capture something important with your baby, your dogs, your family—or something a lot less savory, like burglars. The lack of on-board storage may seem like a burden, but Dropcam would argue the set-it-and-forget cloud storage saves you even more hassle, and I'd agree.

Other options: The Logitech Alert 750n Indoor Master System offers HomePlug connections (a convenience for some with tricky wireless setups at home) and a good cloud service for video, but its price and video quality no longer can compare. Likewise, the Wi-Fi-based Y-Cam HomeMonitor Indoor($199.99 at Amazon) has some great features, like long-distance night vision and seven days of free online video storage. But with only VGA video, its simply not as good a camera or service combo by any stretch. All told, with this Pro release, Dropcam pulls ahead of the pack in the home surveillance camera market.

Best Home Security Camera Picks

Further Reading

Final Thoughts

Nest Dropcam Pro - Nest Dropcam Pro

Nest Dropcam Pro Review

4.5 Outstanding

You don't even need pan or tilt, as the high-resolution, wide-angle lens on the new Nest Dropcam Pro can zoom in and see anything. It's the best consumer-grade video-surveillance camera we've tested, so it's our Editors' Choice.

Get It Now
Best Deal£672.84

Buy It Now

£672.84

About Our Expert

Eric Griffith

Eric Griffith

Senior Editor, Features

My Experience

I've been writing about computers, the internet, and technology professionally since 1992, more than half of that time with PCMag. I arrived at the end of the print era of PC Magazine as a senior writer. I served for a time as managing editor of business coverage before settling back into the features team for the last decade and a half. I write features on all tech topics, plus I handle several special projects, including the Readers' Choice and Business Choice surveys and yearly coverage of the Best ISPs and Best Gaming ISPs, Best Products of the Year, and Best Brands (plus the Best Brands for Tech Support, Longevity, and Reliability).

I started in tech publishing right out of college, writing and editing stories about hardware and development tools. I migrated to software and hardware coverage for families, and I spent several years exclusively writing about the then-burgeoning technology called Wi-Fi. I was on the founding staff of several magazines, including Windows Sources, FamilyPC, and Access Internet Magazine. All of which are now defunct, and it's not my fault. I have freelanced for publications as diverse as Sony Style, Playboy.com, and Flux. I got my degree at Ithaca College in, of all things, television/radio. But I minored in writing so I'd have a future.

In my long-lost free time, I wrote some novels, a couple of which are not just on my hard drive: BETA TEST ("an unusually lighthearted apocalyptic tale," according to Publishers' Weekly) and a YA book called KALI: THE GHOSTING OF SEPULCHER BAY. Go get them on Kindle.

I work from my home in Ithaca, NY, and did it long before pandemics made it cool.

The Technology I Use

My first computer was a Laser 128, an Apple II-compatible clone with an integrated keyboard, matched with an eye-straining monochrome green monitor. I used it to type papers in college for other people for money...until I discovered the Mac SE in the college computer room. That changed my life. My first cellphone was a Samsung Uproar—the silver one with the built-in MP3 player from the Napster days (the pre-iPod era).

I use an iPhone 15 Pro hourly and an iPad Air infrequently (but I'm always in the market for a cheap Android tablet). I have a PlayStation 5 just to play Spider-Man, and several Windows machines, including a work-issued Lenovo ThinkPad. I talk to Alexa and Siri all day long. I do the majority of my computing on a 15-inch LG Gram laptop attached to a Thunderbolt hub to run a multi-monitor setup—I overdid it on the power needed to simply work from home.

I'm most at home in Microsoft Word after decades of writing there. More and more, I turn to services like Google Docs, using tools like Grammarly. I use Google's Chrome browser due to an addiction to several extensions I think I can't live without, but probably could. I use Excel extensively on data-intensive stories, but for chart creation, we've switched over entirely to using Infogram for interactive features that are hard to find elsewhere. I do a lot of graphics work for my stories, but limit myself to the free and amazing Paint.NET software to edit images.

I'm a firm evangelist for using the cloud for backup and syncing of files; I'm primarily using Dropbox, which has never failed me, but I also have redundant setups on Microsoft OneDrive, plus extra picture backups on Amazon Photos and iCloud. Why take chances? For entertainment, mine is a streaming-only household—my kid has never seen network TV and barely been exposed to commercials, thanks to Roku and Amazon Music. The house is peppered with smart speakers from Amazon for instant gratification and control of smart home devices like multiple Wyze cameras and Nest Protect smoke detectors. I've got accounts on all the major social networks, to my horror. I have a robot vacuum for each floor of the house. I want a 3D printer, but not sure what I'd use it for.

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