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Nest Is Shutting Down Revolv May 15

There's pretty much nothing you can do about it except get really pissed off, and then move on.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Bad news for those of you using the Revolv smart home automation solution: It's shutting down, and there's pretty much nothing you can do about it.

As of May 15, the Revolv service, owned by Google Alphabet's Nest brand, will no longer be available, the company announced on its website. After that date, the Revolv app will no longer open, and the hub simply won't work. As for why this is happening, here's what Revolv's Mike Soucie and Tim Enwall have to say:

"In 2014, we were bought by Nest and the technology we made became an integral part of the Works with Nest platform," the duo wrote on the company's website. "Now Works with Nest is turning into something more secure, more useful and just flat-out better than anything Revolv created.

"We're pouring all our energy into Works with Nest and are incredibly excited about what we're making," they continued. "Unfortunately, that means we can't allocate resources to Revolv anymore and we have to shut down the service."

The duo didn't offer many other details, except to say that all Revolv data will be deleted after the service shuts down. And, don't think a warranty will shield you from this.

"Our one-year warranty against defects in materials or workmanship has expired for all Revolv products," Soucie and Enwall wrote.

Users are, of course, not thrilled with the news.

"That's a pretty blatant 'f**k you' to every person who trusted in them and bought their hardware," Revolv customer Arlo Gilbert wrote in a blog post. "They didn't post this notice until long after Google had made the acquisition, so these are Google's words under [Nest CEO] Tony Fadell's direction. It is also worth pointing out that even though they have my email address, the only way a customer discovers this home IoT mutiny is to visit the Revolv web site."

The news comes amidst reports that Nest is "underperforming" at Google/Alphabet.

Customers can contact Revolv customer support here. For a walk down memory lane, check out PCMag's review of Revolv.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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