PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Pixel 4 Update to Add Option to Only Unlock When Your Eyes Open

Google thinks Face Unlock is secure even if it does work with your eyes closed, but a future update will offer the option of requiring that your eyes are open to unlock.

 & Matthew Humphries Former Senior Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Last week it was discovered that the forthcoming Pixel 4 and Pixel 4 XL smartphones have a serious security flaw. The Face Unlock feature works even when a user's eyes are closed, opening the way for someone else to unlock your phone as you sleep or are unconscious.

At the time, Google confirmed this was a feature, not a bug, and that "Pixel 4 Face Unlock meets the security requirements as a strong biometric." However, as Thurrott reports, the coverage of this security shortfall, especially considering Apple requires eyes be open for Face ID, has triggered a statement from Google attempting to clear up the situation and put potential Pixel 4 purchasers at ease.

In the statement, Google explains, "We've been working on an option for users to require their eyes to be open to unlock the phone, which will be delivered in a software update in the coming months ... In the meantime, if any Pixel 4 users are concerned that someone may take their phone and try to unlock it while their eyes are closed, they can activate a security feature that requires a PIN, pattern, or password for the next unlock. Pixel 4 face unlock meets the security requirements as a strong biometric, and can be used for payments and app authentication, including banking apps. It is resilient against invalid unlock attempts via other means, like with masks."

Releasing an eyes open update "in the coming months" gives Google a large window in which to deliver it, and I wouldn't be surprised if it ended up being a 2020 roll out. As Google also points out, you can take extra precautions until it does by using alternative security measures.

For anyone already determined to buy a Pixel 4, I doubt this will change their mind. Google's latest phone in either form is great, with PCMag's review concluding that it "offers powerful hardware, innovative software that actually makes your life easier, and the best cameras you'll find on a smartphone." If you have to be a little bit more careful about security for a few months on such a great phone, so be it!

The Pixel 4 can be pre-ordered right now and will ship by Oct. 24.

About Our Expert

Matthew Humphries

Matthew Humphries

Former Senior Editor

My Experience

I started working at PCMag in November 2016, covering all areas of technology and video game news. Before that I spent nearly 15 years working at Geek.com as a writer and editor. I also spent the first six years after leaving university as a professional game designer working with Disney, Games Workshop, 20th Century Fox, and Vivendi.

I hold two degrees: a Bachelor's degree in Computer Science and a Master's degree in Games Development. My first book, Make Your Own Pixel Art, is available from all good book shops.

My Areas of Expertise

  • PC components and system building
  • Raspberry Pi
  • Software development
  • Storage technology
  • Video games and gaming hardware

Read full bio