UPDATE 7/12/19: AMD has uncovered the problem, according to Destiny's developer Bungie. However, the fix will be arriving as a BIOS update through motherboard providers. Expect it to arrive in the coming days. Affected customers should check for any automatic driver updates or go to their motherboard provider's website.
AMD has identified the issue impacting the ability to run Destiny 2 on Ryzen 3000 processors and have implemented a BIOS fix that has been distributed to partners. In the coming days, players will be able to download the updated BIOS from their motherboard providers. — Bungie Help (@BungieHelp) July 12, 2019
Original story:
AMD has only just released its Ryzen 3000 processors, which are sure to be popular with gamers, but there's a problem: these new CPUs won't run Destiny 2.
As Tom's Hardware reports, anyone picking up a Ryzen 3000 chip for use in their gaming rig is getting a nasty surprise if and when they try and load Destiny 2. Reddit user Trinsikk explained the problem when attempting to load the the Bungie title via Battle.net. The game simply doesn't start, but shows up in the Windows Task Manager as an active process using no more than 10 percent of the available CPU.
@Bungie You might want to look into this. Me and a lot of others just upgraded to Ryzen 3000 CPU's and the game doesnt launch. https://t.co/w3lgQRpJ0w — JuniorxMints! (@JuniorxMints) July 8, 2019
A couple of threads have appeared complaining about this problem on the Bungie forums. Bungie has requested Ryzen 3000 owners submit crash dump files for them to review so they can figure out what is stopping the game from loading. The chips listed so far as having experienced a non-loading scenario include the Ryzen 9 3900X, Ryzen 7 3700X, and the Ryzen 5 3600X.
The problem is likely to be fixed with a game patch, but it suggests Bungie didn't take the time to test Destiny 2 with the latest Ryzen processors before they launched. If you;ve just invested in a new Ryzen 3000 processor, keep an eye on the Destiny 2 forums before attempting to play the game.