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How We Tested: Mobile Networks

 & Sascha Segan Former Lead Analyst, Mobile

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Buying Guide: How We Tested: Mobile Networks

Testing the nation's wireless networks is the biggest project ever undertaken by PCMag.com's mobile desk, involving four staffers, ten freelancers, two laptops, ten modems and 18 cities. Here's how we did it.

We equipped two identical HP Elitebook 2540p laptops with modems from each of the six networks that provide relatively widespread 3G or 4G service in the U.S. We picked the Elitebook 2540p because we wanted a Windows 7 laptop with good power and battery life.

For the modems, we took suggestions from each carrier and chose the AT&T USBConnect Velocity, the Cricket A600, the Sprint U301, the T-Mobile WebConnect Rocket, and the Novatel U727 and U760 for Verizon. (We have reviews of many of these modems in our Cellular Modem Reviews section.)

PCMag.com's Testing Script

To test the networks, we used eight to ten locations in each city. At each location, we ran an automated test script with each modem. The script, written in Windows Powershell, performed a number of upload and download tests including:

File downloads: The script downloaded 1 MB and 5 MB ZIP files via FTP from ftp.apple.com and Limelight Networks respectively, using curl 7.20.1 for Windows.

File and packet uploads: The script uploaded TCP data to an iperf server on a 50/20 Verizon Fios connection and uploaded a 1 MB ZIP file via FTP to Limelight Networks.

Web activity: Using curl, the script downloaded the entire Web pages PCMag.com and cnn.com and recorded both the "time to first byte" and the speed of the whole complex download.

Speed test: The script ran the Ookla Speedtest available at speedtest.net, which is the official speed test chosen by the FCC to measure broadband speeds. The Ookla Speedtest measures both upload and download speeds.

Consistency: Any FTP test that took more than 60 seconds to transfer a megabyte was recorded as failed. That translates into a speed of 134 kilobits/sec, which is below the ITU 3G standard of 144 kilobits/sec. If the Ookla speed test did not return a valid download speed, that test was also recorded as failed.

How We Calculated the Speed Index

The PCMag.com Mobile Speed Index is a weighted average taking into account several factors. Of 100 points, consistency got 20; FTP and speed test downloads got 40 together; Web page downloads got 10; Web page time to first byte got 10; and FTP, iperf and speed test uploads got 20 together. The HTTP-based speed test simulates the kind of traffic you'd see in either Web streaming or Web page viewing, so it got a lot of weight. The index is normalized against the best result in each category for the geography being measured. (In other words, the best carrier in a given comparison for each test got the maximum score for each test.)

Awards went to the carrier with the highest Speed Index in a given city or region. Sprint 4G and Cricket were not eligible for regional and national awards, and were not included in the regional and national Speed Index calculations, because they weren't available in all the cities we tested in.

Frequently Asked Questions

What does all this tell you? Our tests will tell you about Internet connections from smartphones, tablets, and laptops. The results tell you which networks are the fastest and which are the most consistent. The "time to first byte" is especially relevant with Web pages, as it tells you how long it takes before things start appearing on your screen.

How did we pick the cities? We wanted to get a mix of larger and smaller cities, distributed over regions of the country, including several cities with Cricket and Sprint 4G service. We tested in 20 cities, but had to throw out two (Philadelphia and Las Vegas) because of technical problems. We ended up with 18 cities; of those 18, ten have Cricket and nine have Sprint 4G.

What about dropped calls? We didn't test anything involving phone calls. Yes, it's important, but there are too many variables involved. Whether a call drops is about the individual phone as well as the network. Also, logistically, we already had a lot of moving parts and couldn't introduce five phones into the mix.

Why doesn't this reflect my personal experience? The experience on an individual phone may have as much to do with the model of phone being used as the network. Also, since we tested a limited number of locations in each city, we can't account for individual dead zones or trouble spots, for example, around your house.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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