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High Fashion to Amazon: You Can't Sit With Us

With Cathy Beaudoin's departure, Amazon Fashion should embrace the fact that it doesn't have front-row status.

 & Chandra Steele Senior Features Writer

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Amazon Fashion last week lost its president, Cathy Beaudoin, who struggled to make the site a stylish fashion destination.

OpinionsIn her five years at the helm of Amazon Fashion, Beaudoin put it on the path to becoming the top clothing retailer in the US. But the site had little clout in the world of high fashion. Amazon might have killed retail, but its reputation as a repository for basic ensembles is hard to shake. An unattractive site design doesn't help matters either.

Beaudoin did attempt a cinematic makeover scene. Amazon sponsored men's New York Fashion Week with the CFDA, it started the Style Code series, and produced The Fashion Show. None were runaway—or runway—successes. Men's Fashion Week is a poor shadow of its glamorous older sister, New York Fashion Week, Style Code is more QVC than Fashion Police, and The Fashion Show is a Project Runway wannabe with all the threads showing.

Sensing desperation, top fashion brands stayed away. Amazon Fashion attracted midrange brands like Michael Kors, but true luxury brands like LVMH—home to Louis Vuitton, Dior, and Fendi—did not mince words. "We believe the business of Amazon does not fit with LVMH full stop and it does not fit with our brands," LVMH CFO Jean-Jacques Guiony said in an investor call last year.

It's not just the coolness factor. Amazon's third-party selling structure means knock-offs abound, so many high-end brands refuse to do business there.

Without these brands to give it caché, Amazon is trying to win over customers with its own style savvy. But the Amazon Echo Look will likely only appeal to 90's girls who wish they had the closet from Clueless.

With Beaudoin's departure, Amazon should embrace the fact that it doesn't have front-row status. It's never going to have the niche appeal of Barneys or the luxe look of Neiman Marcus. Instead, Amazon should set its sights on Macy's, the epitome of an American department store. Macy's sells a broad range of brands presented on straightforward display racks filled with a range of sizes. Nothing in a Macy's is intimidating or seems out of reach. That's the (non-high fashion) model Amazon should emulate.

About Our Expert

Chandra Steele

Chandra Steele

Senior Features Writer

My Experience

My title is Senior Features Writer, which is a license to write about absolutely anything if I can connect it to technology (I can). I’ve been at PCMag since 2011 and have covered the surveillance state, vaccination cards, ghost guns, voting, ISIS, art, fashion, film, design, gender bias, and more. You might have seen me on TV talking about these topics or heard me on your commute home on the radio or a podcast. Or maybe you’ve just seen my Bernie meme

I strive to explain topics that you might come across in the news but not fully understand, such as NFTs and meme stocks. I’ve had the pleasure of talking tech with Jeff Goldblum, Ang Lee, and other celebrities who have brought a different perspective to it. I put great care into writing gift guides and am always touched by the notes I get from people who’ve used them to choose presents that have been well-received. Though I love that I get to write about the tech industry every day, it’s touched by gender, racial, and socioeconomic inequality and I try to bring these topics to light. 

Outside of PCMag, I write fiction, poetry, humor, and essays on culture.

My Areas of Expertise

  • Making incomprehensible tech news easy to understand
  • Expanding the boundaries of topics covered in the industry
  • Figuring out tips and tricks in apps and on devices and letting you know about them
  • Putting together gift guides for everyone in your life 

The Technology I Use

All that gadgets is gold for me: my iPhone 11 Pro, my fifth-generation iPad that I use only for streaming videos and music, my iPad mini 4 that I like to take with me whenever I carry a bag that can fit it, and my MacBook Pro. Why are they all different shades of gold, though? What’s going on, Apple? 

None of them quite live up to my two past loves: my LG Lotus LX600 phone and my Sony Walkman NW-E005 MP3 player. 

I've never given up wired earbuds so I was ahead of all those trend pieces. I use a Mangotek Lightning-to-3.5mm headphone jack adapter to connect them to my phone. 

I have had so many ebook readers, but I prefer paper to them all. Still, my Kindle Paperwhite is perfect for traveling or when I’m too impatient to wait for a book to be released in paperback.

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