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Ikos Solves Small Property Managers' Problems

Ikos founder, Patrick Paul, explains how rental landlords with small portfolios are thriving during COVID.

 & Oliver Rist Contributing Editor

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Founders Unfound tells stories about successful startup entrepreneurs who also faced down the challenges that come with diversity. Dan Kihanya, who started the site and is also a serial entrepreneur, describes Founders Unfound as a resource focused on telling the stories of startup trailblazers from underrepresented backgrounds.

Currently, the site focuses on companies headed by those of African descent. However, Kihanya intends to expand the site's scope soon. Founders Unfound showcases each startup and its founder in an hour-long podcast format.

A recent interviewee with an interesting story to tell is Patrick Paul, co-founder of Ikos, a venture targeting the problems faced by rental landlords with small portfolios, a segment that makes up more than half of the nation's 40 million rental properties. The interview also details his entrepreneurial journey from growing up in Florida to raising millions for his startup and doing so at a time when the nationwide business community was dealing with the COVID-19 crisis.

Summing up Ikos, Paul says, "[Ikos] helps these landlords open the door. We show the unit. We collect a lot of information and data, and we help them fill the vacancy. We do it for half a month’s rent."

The Ikos Startup Journey

The youngest of seven siblings, Paul was born in Patterson, New Jersey after the rest of his family migrated there from Haiti. The family then moved to Port Charlotte, Florida where Paul grew up. From there, his entrepreneurial journey took him to Valley Forge Military College, and then St. Francis University, a small division one school.

After school, Paul joined a Florida investment bank where he met a mentor working at Goldman Sacks. That relationship got him to Pittsburgh and into a new company focused on housing. After gaining some experience in the real estate vertical, in part by working with San Francisco-based and publicly-traded real estate investment trusts (REITs), Ikos emerged after a chance encounter with a small-portfolio landlord in a Pittsburgh coffee shop.

That conversation highlighted the everyday problems that common rental landlords face. Galvanized by this knowledge, Paul and his co-founders did additional research and then applied technology to solve those issues. Ikos was born.

Check out Paul's Founders Unfound interview for more detail on Ikos' services, its evolution, and its path to success. An interesting discussion for any entrepreneur, and a conversation that's especially valuable because it also covers the challenges Paul faced along the way.


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About Our Expert

Oliver Rist

Oliver Rist

Contributing Editor

My Experience

I've covered business technology for more than 25 years, and in that time I've reviewed hundreds of products and services and written a similar number of trend and analysis stories. My first job in journalism was with PC Magazine in the 1990s, but I've also written for other enterprise technology publications, including Computer ShopperInformationWeek, InfoWorld, and InternetWeek.

Between stints as a journalist, I've worked as an IT consultant, software development manager, and marketing executive for several companies, including Microsoft, where I was a senior technical product manager for Windows Server. My focus is on business tech reviews at PCMag, but you can also find me co-hosting This Week in Enterprise Tech on the TWiT.tv network.

My Areas of Expertise

The Technology I Use

My daily workhorse baby is a sleek Dell XPS 13 9310 ultraportable running Windows 11, a recent purchase that still gives me goosebumps when I look at it. When I'm at my desk, I connect it to two honking HP U28 4K displays using Dell's fancy WD19 docking station. When I'm doing personal work or something that's graphics intensive, those 4K displays get shared with my desktop machine, an iBuyPower Pro Gaming PC that uses Windows 10. And when I'm testing a network product, I use a slightly older Dell Precision Mobile Workstation that dual boots between Windows 10 and Ubuntu.

Being a business tech reviewer, my home network is a little more involved than most. It's based on a business-class Verizon FiOS internet connection, but between that and the rest of the network sits a Ubiquiti UniFi Security Gateway (USG). My wired connections, including my wife's and my PCs, our smart TVs, and printers run off two UniFi Switch 8 boxes, while the Wi-Fi gets handled using three UniFi AP AC Pro access points. Data protection is a combination of my 32TB Western Digital My Cloud Pro P4100 home NAS, a 2TB Dropbox business account, and BackBlaze's backup software.

The network is managed with UniFi's Cloud Key and Controller software, because I'm a sucker for colorful dashboards and heat maps. I sometimes back that up using a Wireshark instance I've got running on the Ubuntu machine. For work, I'm a Microsoft Office guy. I live in Outlook and use OneNote for practically everything aside from final draft writing. My days at Microsoft also made me Excel and PowerPoint proficient. The latter is where I do most of the work-related graphics chores, though for personal projects I like Adobe Photoshop and Wonderdraft.

My Wi-Fi network handles all our tablets and phones, as well as all the home automation devices in our ADT Pulse home security system. That said, I've backed that up with a couple of Wyze Cams. My phone is a Samsung Galaxy S10, and my tablet library includes three Apple iPads, an Amazon Fire HD 10, and a Samsung Galaxy Book 13.

In the misty days of yore, my first PC was a Radio Shack TRS-80 Model 4, and my first mobile phone was a Nokia 8210.

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