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WhatsApp Search Feature Fights Fake News

The social network is piloting a new function that lets users verify forwarded messages via Google.

 & Stephanie Mlot Contributor

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WhatsApp is making it easier to fact-check viral information. Four months after introducing a forwarding limit on texts, the social network is piloting a new feature that lets users verify forwarded messages via Google.

Up-to-date users in Brazil, Italy, Ireland, Mexico, Spain, the UK, and the US can look for a magnifying glass icon (which will appear to the right of forwarded memos) encouraging folks to authenticate articles before sharing them.

"Providing a simple way to search messages that have been forwarded many times may help people find news results or other sources of information about content they have received," a WhatsApp blog announcement said. "This feature works by allowing users to upload the messages via their browser without WhatApp ever seeing the message itself."

Click on the lens to launch a web search for the dubious information—that, for instance, COVID-19 can be cured by drinking a bowl of fresh garlic water—to hopefully clear up any uncertainty regarding its accuracy. You can even return the favor by sending a factual link back to the person circulating what may turn out to be fake news.

WhatsApp in March launched the Coronavirus Information Hub, providing guidance for healthcare professionals, educators, non-profits, governments, and local businesses; it also offers tips for the platform's two billion global users. The site, meanwhile, urges folks to think twice about the messages they receive and share; remember to always verify facts with official sources before forwarding them to someone else.

Go the extra mile by tapping into a joint chatbot from Poynter's International Fact-Checking Network and WhatsApp: Save the number +1 (727) 291-2606 as a contact in your phone, then text the word "hi" to launch the free feature. You'll be met with a short numerical menu; simply text a number one through six to navigate the system.

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Stephanie Mlot

Stephanie Mlot

Contributor

My Experience

  • B.A. in Journalism & Public Relations with minor in Communications Media from Indiana University of Pennsylvania (IUP)
  • Reporter at The Frederick News-Post (2008-2012)
  • Reporter for PCMag and Geek.com (RIP) (2012-present)

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  • Google Chrome
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