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Lyft Lays Off 17 Percent of Workforce Amid Deep Drop in Demand for Rides

To cut costs, the ride-hailing provider is also furloughing another 288 employees and reducing salaries for remaining staff.

 & Michael Kan Principal Reporter

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Lyft is laying off 17 percent of its workforce due to the plunging demand for ride-hailing services during the pandemic. 

The company is terminating about 982 jobs, Lyft said in an SEC filing on Wednesday, which was first spotted by The New York Times. To cut costs, the ride-hailing provider is also furloughing another 288 employees and reducing salaries for remaining staff, including company executives. 

Last week, Lyft mentioned the company was facing economic troubles from COVID-19, which has forced cities across the US to issue lockdown orders. “The pandemic began to have a negative impact on business trends, including ride volumes, in mid-March, which has continued into April,” it said in a financial release.

In addition to its own employees, Lyft relies on a million drivers to operate its ride-hailing services in the US and Canada. Now many drivers say their incomes have dropped by 80 percent, according to Rideshare Drivers United. “Just a few days into the crisis, most of us are vulnerable to homelessness and unable to meet the most basic needs for ourselves and our families," says a petition from the group demanding economic relief. 

Aside from the SEC filing, Lyft has yet to publicly comment on today’s staffing cuts. We’ve reached out to Lyft to learn more about how the staffing reductions will impact the ride-hailing services, and we’ll update the story if we hear back.

On May 6, however, the company plans on updating investors with a plan on how it’ll address the pandemic going forward. Lyft previously had about 5,683 employees based in 100 offices. About 43 percent of its workforce was devoted to product management and software engineering. 

The news arrives as Uber is also reportedly considering laying off about 20 percent of its workforce. Other tech companies, including restaurant review site Yelp and travel planning provider Tripadvisor have also had to cut staff, citing the economic impact from COVID-19. 

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About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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