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Where's the AI, Apple? Tim Cook Teases a 'Thoughtful' Approach

'We view AI as huge,' CEO Tim Cook says. But the company signals it'll take a slower approach to developing generative AI technologies amid concerns they could disrupt society.

 & Michael Kan Principal Reporter

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Companies are rushing to compete in the AI race, but not Apple, which has remained largely silent on expanding into chatbots and generative AI-powered programs. 

On Thursday, CEO Tim Cook addressed the company's absence and signaled that the iPhone maker is going to take a slower, but more “thoughtful” route to developing AI products.  

“I do think it’s very important to be deliberate and thoughtful in how you approach these things, and there’s a number of issues that need to be sorted,” Cook said in a Thursday earnings call. 

Although Cook didn’t elaborate on the issues, there’s been growing concern that AI programs could disrupt society by replacing numerous jobs, or be exploited to pump out propaganda and run scams on a much larger scale. 

Despite the challenges, Cook added: “The potential is certainly very interesting.” He declined to tease any product roadmaps around generative AI, but Cook cited Apple’s ongoing effort to “weave” AI-powered features into its consumer products, such as the fall and crash detection in the Apple Watch and iPhone. 

“So we are—we view AI as huge. We’ll continue weaving into our products on a very thoughtful basis,” Cook said. Interestingly, though, he neglected to mention Siri, one of the first voice assistants that briefly dominated the market a decade ago, although Apple is rumored to be working on an upgrade for Siri.

Overall, Cook spent little time talking about AI during the earnings call. It's possible Cupertino may be preoccupied with another rumored product. It's reportedly preparing to announce a VR headset at its annual developer conference, WWDC, next month, which could revitalize interest in the virtual reality space.

Still, Apple may risk falling behind its competitors in the generative AI race. This was underscored at a White House meeting on Thursday devoted to developing AI responsibly. Only the CEOs from OpenAI, Microsoft, Google, and Anthropic, which is made up of former OpenAI staff, attended the meeting. Facebook’s parent Meta and Apple were not invited. 

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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