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Amazon Prime Now

 & Jeffrey L. Wilson Managing Editor, Apps and Gaming

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Yet another Amazon Prime perk, Prime Now lets you order and receive items in two hours or less. It has a hit-or-miss catalog, but if you're in one of the cities it serves, it can be a lifesaver. - Web Sites
3.5 Good

The Bottom Line

Yet another Amazon Prime perk, Prime Now lets you order and receive items in two hours or less. It has a hit-or-miss catalog, but if you're in one of the cities it serves, it can be a lifesaver.

Pros & Cons

    • Delivery in under two hours.
    • Expedited one-hour delivery option.
    • Built-in tipping system.
    • Available in many metro locations.
    • Doesn't support Wish Lists.
    • Address books and purchase histories aren't shared between Prime Now and Amazon itself.

When Amazon Prime Now debuted in 2014, it granted Manhattan-based Prime subscribers a new level of shopping convenience with local delivery in under two hours with the Prime Now mobile app. Nearly two years later, Amazon Prime Now can also be accessed via a dedicated website, and it now lets you purchase goods in several metropolitan areas across the United States. With it, you get fast delivery and a few cool features that you don't get when you order from Amazon.com, but the convenience is counterbalanced by a limited catalog.

The Prime Directive

If you're not familiar with Amazon Prime Now, it's a perk you get with a $99-per-year Amazon Prime membership, and it promises to deliver your purchases from nearby Amazon warehouses within a two-hour window. In select areas, you can shorten the delivery time to one hour if you pay an additional $7.99. That's not too shabby if you're feeling lazy and don't want to leave the crib for a pint of ice cream. Speaking of eating, you can receive food orders directly from select shops such as Eataly and Gourmet Garage within a one-hour timeframe—at least if you're in Manhattan, which is where I tested the service. 

When it comes to lightning-quick food deliveries in my area, Amazon's biggest potential competitor is FreshDirect and its FoodKick app, which promises to deliver grub (including ingredients, complete meals, and booze) to Manhattan, Brooklyn, and Long Island City, within a one-hour period. We haven't tested FoodKick yet, but we're planning to soon. Restaurant delivery services like Seamless and ingredient subscription plays like BlueApron aren't quite direct Prime Now competitors, but they definitely appeal to the same users and no doubt compete for the same dollars.

Prime Now is also available in 24 other US metropolitan areas, including Atlanta, Brooklyn, Indianapolis, Manhattan, and the San Francisco Bay Area. You can key in your ZIP code to see if Prime Now is available in your area.

Final Thoughts

Yet another Amazon Prime perk, Prime Now lets you order and receive items in two hours or less. It has a hit-or-miss catalog, but if you're in one of the cities it serves, it can be a lifesaver. - Web Sites

Amazon Prime Now

3.5 Good

Yet another Amazon Prime perk, Prime Now lets you order and receive items in two hours or less. It has a hit-or-miss catalog, but if you're in one of the cities it serves, it can be a lifesaver.

About Our Expert

Jeffrey L. Wilson

Jeffrey L. Wilson

Managing Editor, Apps and Gaming

Since 2004, I've written about consumer tech for many publications, including 1UP, Laptop, Parenting, Sync, Wise Bread, and WWE. I now apply that knowledge and skill set as the managing editor of PCMag's apps and gaming team.

The Technology I Use

As a member of the App & Gaming team, I use a wide variety of apps and services. Google Drive is an essential file-syncing service for moving documents between team members in this work-from-home era. Scrivener has been an invaluable writing tool as I rework my fiction manuscript. YouTube Premium and YouTube TV deliver hours of entertainment (though I only use the latter service during the F1 and NBA playoff seasons).

In terms of hardware, I use a Lenovo Thinkpad Carbon X1 laptop for work and an Origin PC tower for playing PC games. I also have a Steam Deck, which lets me play my favorite titles under a shade tree. Of course, I have a smartphone, and the Google Pixel 9a is my handset of choice.

My main input devices are the Das Keyboard 4 Professional and Logitech MX Vertical Ergonomic Mouse, though I bust out the Hori Fighting Commander Octa or Hori Fight Stick Alpha when mixing it up in fighting games. I have a thing for arcade sticks. I collect Neo Geo AES games, too, but only if I can find the carts on the (relative) cheap.

For video and music consumption, I fire up my Lenovo Tab P11; it has a sharp screen and great Dolby Atmos-powered speakers. My Kindle Paperwhite has received much use, too. I have a standalone, Sony Blu-ray player connected to a TCL television when it's time to go full cinephile. I'm also a vinyl guy, so the Bluetooth-enabled Audio-Technica AT-LP60XBT keeps the wax spinning.

My first computer was a Commodore 64. Long live BASIC and retro computers!

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