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HP Officejet Pro 8620 e-All-in-One

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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HP Officejet Pro 8620 e-All-in-One - All-in-One Printers
4.0 Excellent

The Bottom Line

The HP Officejet Pro 8620 e-All-in-One delivers almost any feature you could want in an inkjet multifunction printer for a micro, small, or busy home office.

Pros & Cons

    • Fast.
    • Duplex (two-sided) printing.
    • Automatic document feeder supports duplexing.
    • Legal-size flatbed.
    • Supports printing through NFC.
    • A little larger than most inkjet multifunction printers.
    • NFC currently works with only one mobile device.
    • No manual feed or multipurpose tray.

HP Officejet Pro 8620 e-All-in-One Specs

Color or Monochrome 1-pass color
Connection Type Ethernet
Connection Type USB
Connection Type Wireless
Cost Per Page (Color) 7.2 cents
Duplexing Scans
LCD Preview Screen
Maximum Scan Area Legal
Maximum Standard Paper Size Legal
Monthly Duty Cycle (Maximum) 30,000 pages per month
Number of Ink Colors 4
Print Duplexing
Scanner Optical Resolution 1200 pixels per inch
Scanner Type Flatbed with ADF (Standard or Optional)
Standalone Copier and Fax Copier
Standalone Copier and Fax Fax
Type All-in-one

Basically the same printer as the HP Officejet Pro 8630 e-All-in-One, the HP Officejet Pro 8620 e-All-in-One ($299.99) is a much better fit for more offices. With only one 250-sheet paper tray instead of two, it's meant for lighter-duty printing. Aside from paper capacity, however, it delivers the same impressive list of multifunction printer (MFP) features as the HP 8630 at a list price that's $100 lower, making it our Editors' Choice for micro and small offices with light-to-moderate printing needs and home offices with moderate-to-heavy-duty needs.

Like the HP 8630, the 8620( at Amazon) offers almost any feature you could want in an MFP. It can print, scan, and fax, including over a network, and it can work as a standalone copier, fax machine, and email sender. It can also scan to and print from a USB memory key.

The MFP supports mobile printing as well. Connect it directly to a network, by either Wi-Fi or Ethernet, and you can print to it through a Wi-Fi access point on your network from iOS, Android, or BlackBerry devices. Assuming the network is connected to the Internet, you can also print through the cloud and take advantage of HP's Web apps. If you don't connect it to a network, or there's no access point on your network, you can still connect directly using the printer's Wireless Direct—HP's proprietary equivalent to Wi-Fi Direct—to print from a smartphone or tablet.

Still another choice for connecting to the printer is near-field communication (NFC), although the support is limited enough that you might not get much use out of the feature. As with the HP 8630, the 8620 supports NFC Touch-to-Print, which is a relatively new standard, and not very widespread. HP says that the only mobile device the printer will work with at this writing is the HP ElitePad 900($127.64 at Amazon).

That said, the feature may become more useful over the lifetime of the printer. NFC Touch-to-Print is defined as part of the standard from the Mopria Alliance, a group that includes HP, Canon, Samsung, Epson, and Xerox, among others. If your current smartphone or tablet doesn't support the standard, your next upgrade might.

Paper Handling

The 8620's paper handing is a bit of a mixed bag. Because it's limited to a single 250-sheet tray, without even a manual feed, switching to a different paper type could become an annoying inconvenience if you have to do it very often. However, that won't be an issue in most offices, and the paper handling is otherwise excellent. Also, if you get the 8620 and then decide you need a second tray, you can add it as an option ($79.99 direct), effectively turning the 8620 into the HP 8630 for a lower total cost. (However, you won't get the OCR program or extra ink that come with the HP 8630.)

The 8620 offers a print duplexer (for printing on both sides of a page). For scanning, it offers both a legal-size flatbed and a 50-page automatic document feeder (ADF) that can duplex as well. Being able to both print and scan in duplex lets you scan, fax, and email both simplex (one-sided) and duplex documents easily, as well as copy from both single- and double-sided originals to your choice of single- or double-sided copies. It also helps a lot that the 4.3-inch front-panel color display offers a well-designed menu system that makes it easy to change settings and give commands.

Setup, Speed, and Output Quality

With only one paper tray instead of two, the 8620 isn't as tall as its more expensive near-twin. Due to the legal-size flatbed, however, it's still bigger and heavier than most inkjet MFPs, measuring 12.4 by 19.7 by 18.5 inches (HWD) and weighing 28 pounds 10 ounces. That makes it too big to share a desk with comfortably, but once you find a spot for it, setup is standard.

HP Officejet Pro 8620 e-All-in-One

For my tests, I connected the printer by its Ethernet port and installed the drivers on a Windows Vista system. On our business applications suite (using QualityLogic's hardware and software for timing) it came in at 5.5 pages per minute (ppm). Surprisingly, that makes it a bit slower on our tests than the HP 8630, at 5.9ppm, despite HP saying that the two printers are identical. I also saw a small difference in speed for photos, with the 8620 averaging 52 seconds for a 4-by-6 and the HP 8630 averaging 48 seconds. I confirmed with HP that the firmware has been upgraded since I tested the HP 8630, which likely accounts for the difference in speed.

In any case, although the difference is enough to be statistically significant, it isn't very different in practical terms. Both printers are faster than any number of inexpensive color lasers, and both are among the faster business-oriented inkjet MFPs, along with, for example, the Epson WorkForce Pro WP-4540 All-in-One Printer, which came in at 5.8ppm on our tests, and the HP Officejet Pro 276dw MFP( at Amazon), which garnered 5.9ppm and is Editors' Choice for micro and small offices that need a printer with PostScript, or with Printer Command Language (PCL) 5 or 6.

Output quality average for an inkjet MFP across the board. Text quality is absolutely typical, in the middle of the range that includes the vast majority of inkjets. Unless you have an unusual need for small fonts, you shouldn't have a problem with its text for any business need.

Graphics quality is at the low end of the tight range that includes almost all inkjets. It's certainly good enough for any internal business need. Most people would also consider it good enough for PowerPoint handouts and the like. Photos in my tests were also within the typical range for an inkjet, and roughly equivalent to the low end of the range for drugstore prints.

If you need a PostScript printer or one with PCL 5 or 6, take a look at the HP 276dw. Similarly, if you can benefit from a 500-sheet paper capacity plus an Optical Character Recognition (OCR) program, you'll want to consider the HP 8630.

For most micro and home offices, however, the printer language won't matter and a 250-sheet paper capacity should be enough, especially with the option to add a second tray later if you need one. Add in the HP Officejet Pro 8620 e-All-in-One's long list of features—from its legal-size flatbed to its ability to print from and scan to a USB key—and it's an excellent fit as an MFP for a home or micro office, as well as our Editors' Choice in the category.

Best Printer Picks

Further Reading

Final Thoughts

HP Officejet Pro 8620 e-All-in-One - All-in-One Printers

HP Officejet Pro 8620 e-All-in-One Review

4.0 Excellent

The HP Officejet Pro 8620 e-All-in-One delivers almost any feature you could want in an inkjet multifunction printer for a micro, small, or busy home office.

About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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