PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

OpenAI's New GPT-5.2 Model Wants to Help You Automate Your Job

OpenAI denies moving up the launch to better address competition from Google's Gemini 3.

 & Emily Forlini Senior Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
(Credit: Fiordaliso / Moment via Getty Images)

OpenAI has released GPT-5.2, which aims to be ChatGPT's "most capable model series yet for professional knowledge work."

It comes a few weeks after the launch of GPT-5.1, and seemingly drops the "garlic" codename that OpenAI teased online this week. Examples of what it can do include coding, creating spreadsheets, building presentations, and handling complex, multi-step projects. OpenAI is leaning into its workplace customers, and claims ChatGPT enterprise users can save 40–60 minutes a day, or more than 10 hours a week for heavy users, with GPT-5.2.

While ChatGPT can already do all these things in some form, OpenAI says GPT-5.2 "sets a new state of the art across many benchmarks," especially the 44 occupations for which it tested its performance on "well-specified" tasks. Its real-world performance remains to be seen. On X, CEO Sam Altman admitted it can't do everything, including "output polished files."

GPT-5.2 is rolling out today to paid plans, with three variants: Instant, Thinking, and Pro. The Thinking model "beats or ties top industry professionals on 70.9% of...knowledge work tasks, according to expert human judges," OpenAI says. In internal testing, it did the tasks at more than "11x the speed" and less than "1% the cost of expert professionals, suggesting that when paired with human oversight, GPT‑5.2 can help with professional work." However, speed and costs estimates may vary.

A spreadsheet made by GPT-5.1 Thinking and a more complex version by GPT-5.2 Thinking
(Credit: OpenAI)
A holiday card coded by GPT-5.2
(Credit: OpenAI)

Last week, OpenAI declared an internal "code red" after Google's latest Gemini 3 model set new industry benchmarks for performance. OpenAI has since directed more company resources to improve ChatGPT, but says it did not speed up the launch of GPT-5.2 because of competition from Google, according to Wired. However, its CEO of applications, Fidji Simo, noted the additional resources for ChatGPT have been "helpful."

In fairness, GPT-5.2's focus on business and workplace users does not seem to be a direct competitor to Gemini 3, which has a reputation as a general-purpose chatbot. Companies like Shopify and Zoom have already been testing GPT-5.2, according to OpenAI.

Altman says Gemini 3 had less of an effect on the company's metrics than expected, and that the company should exit the code red by January, CNBC reports.

Disclosure: Ziff Davis, PCMag's parent company, filed a lawsuit against OpenAI in April 2025, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.

About Our Expert

Emily Forlini

Emily Forlini

Senior Reporter

My Experience

As a news and features writer at PCMag, I cover the biggest tech trends that shape the way we live and work. I specialize in on-the-ground reporting, uncovering stories from the people who are at the center of change—whether that’s the CEO of a high-valued startup or an everyday person taking on Big Tech. I also cover daily tech news and breaking stories, contextualizing them so you get the full picture.

I came to journalism from a previous career working in Big Tech on the West Coast. That experience gave me an up-close view of how software works and how business strategies shift over time. Now that I have my master's in journalism from Northwestern University, I couple my insider knowledge and reporting chops to help answer the big question: Where is this all going?

My Expertise

I'm the expert at PCMag for on-the-ground feature reporting and trending tech news, with a particular focus on electric vehicles and AI. I've published hundreds of articles and am also a podcast host, a bi-weekly tech correspondent for CBS News, a panel speaker and moderator, and a frequent contributor to a range of news and radio channels around the country.

The Technology I Use

All the latest from Apple and Microsoft, but I'll never give up my wired headphones! 

Read full bio