PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

OpenAI Quietly Shuts Down AI Text-Detection Tool Over Inaccuracies

The tool helped distinguish between human- and AI-generated text, but is 'no longer available due to its low rate of accuracy.' OpenAI plans to bring back a better version.

 & Emily Forlini Senior Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

OpenAI has shut down its AI text-detection tool, citing a "low rate of accuracy" when determining if written work was penned by a human or ChatGPT, its AI chatbot.

"We are working to incorporate feedback and are currently researching more effective provenance techniques," OpenAI says.

The company is working on an improved version for text and says it has "made a commitment" to do the same for audio and visual content, such as those generated with its Dall-E image generator.

OpenAI first released the text-detection tool in January 2023, citing the importance of having systems that can sniff out false claims generated by AI. OpenAI published a paper the same month, written in collaboration with Stanford University and Georgetown University faculty, outlining the risk of automated misinformation campaigns.

"Generative language models have improved drastically, and can now produce realistic text outputs that are difficult to distinguish from human-written content," the paper reads. "For malicious actors, these language models bring the promise of automating the creation of convincing and misleading text."

Such malicious actors could range from students attempting to cheat on an assignment to election interference and everything in between. The paper admits there is little anyone can do to fully prevent AI's influence on the human world now that the technology is developed and publicly released, saying "no reasonable mitigation can be expected to fully prevent the threat of AI-enabled influence operations."

AI detection tools could be a start, although OpenAI's tool was limited and inaccurate from the start. It required someone to manually input a piece of text at least 1,000 characters in length, which OpenAI would then deem AI or human. It was only successful at classifying 26% of AI-written text as "likely AI-written" and incorrectly labeled human-written text as AI 9% of the time.

Before it was shut down, the AI classifier performed particularly poorly for pieces of text under 1,000 characters written in non-English languages. On the whole, OpenAI did not recommend using it as a "primary decision-making tool," but the company still made it public to get feedback and training. OpenAI disabled that link on July 20 and has not indicated when the improved version will be made available.

About Our Expert

Emily Forlini

Emily Forlini

Senior Reporter

My Experience

As a news and features writer at PCMag, I cover the biggest tech trends that shape the way we live and work. I specialize in on-the-ground reporting, uncovering stories from the people who are at the center of change—whether that’s the CEO of a high-valued startup or an everyday person taking on Big Tech. I also cover daily tech news and breaking stories, contextualizing them so you get the full picture.

I came to journalism from a previous career working in Big Tech on the West Coast. That experience gave me an up-close view of how software works and how business strategies shift over time. Now that I have my master's in journalism from Northwestern University, I couple my insider knowledge and reporting chops to help answer the big question: Where is this all going?

My Expertise

I'm the expert at PCMag for on-the-ground feature reporting and trending tech news, with a particular focus on electric vehicles and AI. I've published hundreds of articles and am also a podcast host, a bi-weekly tech correspondent for CBS News, a panel speaker and moderator, and a frequent contributor to a range of news and radio channels around the country.

The Technology I Use

All the latest from Apple and Microsoft, but I'll never give up my wired headphones! 

Read full bio