PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

WebSafetyPC

 & Neil J. Rubenking Principal Writer, Security

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
WebSafetyPC - WebSafetyPC
3.5 Good

The Bottom Line

WebSafetyPC does the most comprehensive job I've seen of monitoring chat and warning of dangerous conversations. That's all it does well, though, and it price is quite high

Pros & Cons

    • Monitors all IM services.
    • Warns parents by SMS and email of dangerous conversations.
    • Prevents sending of too-personal information.
    • Porn filtering, program blocking.
    • Online configuration and reporting.
    • Porn filtering defeated by anonymizing proxy.
    • Program blocking easily fooled.
    • Expensive.

WebSafetyPC Specs

OS Compatibility: Windows 7
OS Compatibility: Windows Vista
OS Compatibility: Windows XP
Tech Support: and phone.
Tech Support: Email
Tech Support: knowledge base
Type: Personal

Parental control software can monitor a child's every online action or clamp down limits on what activities are permitted. Not all parents want that kind of rigid control, but if the child winds up chatting with a pedophile or getting bullied they'll surely want to know. WebSafetyPC ($9.99/month, direct) works very hard to detect dangerous or inappropriate chat while preserving the child's privacy. It's extraordinarily comprehensive in its IM service coverage; I haven't seen anything to compare. But that's the only thing it does well.

Pricing and Packages
WebSafety offers a number of protection packages. For $9.99/month you can protect one PC with WebSafetyPC or one cell phone with the company's CellSafety 2.0 ($9.99/month direct). A $14.99/month bundle protects three devices, either PCs or phones. And the $39.99/month family plan lets you protect an unlimited number of devices.

I am a bit concerned about those prices. For $19.99/year you can protect three home computers with Editors' Choice AVG Family Safety ($19.95 direct for three licenses, 4.5 stars), and its Whole House option extends protection to all devices on the home network. Windows Live Family Safety 2011 (Free, 3 stars) is free, and Norton Online Family Premier ($49.99 direct, 4 stars) offers a free edition.

WebSafetyPC handles IM monitoring better than any parental control product I've seen, but ZoneAlarm SocialGuard ($19.99 direct for five licenses, 4 stars) handles Facebook dangers better than the competition and costs just $19.99/year. In this economy, how many families can spend $480/year for the family package, or $120/year to protect a single device?

WebSafety PC Scanner
Anyone can download and run the free WebSafety PC Scanner. The scanner searches IM logs and browser history for evidence of misbehavior, and also searches for suspicious filenames. On completion it offers a summary of its findings in general terms, for example "Possible arranged meeting with [name] on [date]", or "On-line bullying with [name] on [date]. To get the full details you must subscribe.

I ran the scanner on my own main PC and perused the very lengthy full report, which claimed 17 child safety violations. It flagged numerous IM conversations in which I arranged to meet with colleagues, which makes sense. It also accused my editor of bullying for saying "I'll shoot you the filename." Any appearance of the word "sex" in a Web page title got slapped down. And it disapproved of filenames containing the word "analyze."

You can use the scanner when deciding whether to sign up for WebSafetyPC. Just don't let a warning like "17 Child Safety Violations" frighten you, as some may not be violations at all.

Getting Started
Once you've signed up for an account and installed the WebSafetyPC software, a wizard walks through the initial configuration. Its first (and very important) step is to collect one or two parental cell phone number that will receive alerts. There's an option to add specific safe contacts whose conversations won't be monitored.

WebSafetyPC can keep the kids from sending out too-personal information such as the home address or phone. The wizard asks for this information, and of course you can add or edit it later. There's no multi-category Web content filtering, just a porn filter with three levels to choose from.

Once the wizard has finished, the product is active. Unlike many parental control systems it has no local user interface. All configuration and viewing of activity reports goes through the WebSafety online portal. According to the company, changes made online should take effect locally within two minutes.

Per-user configuration is based on Windows user accounts. WebSafetyPC automatically starts managing each account that logs in using default settings. If desired, you can fine tune each account's settings from the online portal.

Obsessed with IM
WebSafetyPC tracks and filters every popular instant messaging service, and it does so at the protocol level. I tried it with Yahoo, AIM, Facebook chat, and Google Talk; all those were covered. Because it works at the protocol level, the kids can't evade it by using a third-party chat client. In fact, unlike any other parental control program I've seen, WebSafety PC thoroughly monitors Web-only chat systems like meebo.com, AIM Express and Yahoo Messenger for the Web.

Parents will receive an alert via SMS and email if WebSafetyPC detects sexting, pedophile activity, cyberbullying, suicide talk, gun talk, or messages about drugs. If the child attempts to send personal data, WebSafetyPC simply terminates the IM client and alerts parents. Initially, I thought killing the client was bit heavy-handed. After some thought, I realized that no other solution could be universally applied across all known and unknown chat clients.

Final Thoughts

WebSafetyPC - WebSafetyPC

WebSafetyPC

3.5 Good

WebSafetyPC does the most comprehensive job I've seen of monitoring chat and warning of dangerous conversations. That's all it does well, though, and it price is quite high

About Our Expert

Neil J. Rubenking

Neil J. Rubenking

Principal Writer, Security

My Experience

When the IBM PC was new, I served as the president of the San Francisco PC User Group for three years. That’s how I met PCMag’s editorial team, who brought me on board in 1986. In the years since that fateful meeting, I’ve become PCMag’s expert on security, privacy, and identity protection, putting antivirus tools, security suites, and all kinds of security software through their paces.

Before my current security gig, I supplied PCMag readers with tips and solutions on using popular applications, operating systems, and programming languages in my "User to User" and "Ask Neil" columns, which began in 1990 and ran for almost 20 years. Along the way, I wrote more than 40 utility articles, as well as Delphi Programming for Dummies and six other books covering DOS, Windows, and programming. I also reviewed thousands of products of all kinds, ranging from early Sierra Online adventure games to AOL’s precursor Q-Link.

In the early 2000s, I turned my focus to security and the growing antivirus industry. After years of working with antivirus, I’m known throughout the security industry as an expert on evaluating antivirus tools. I serve as an advisory board member for the Anti-Malware Testing Standards Organization (AMTSO), an international nonprofit group dedicated to coordinating and improving testing of anti-malware solutions.

The Technology I Use

Much of the testing I do, particularly testing with real-world ransomware, is just plain dangerous. To perform such tests safely, I sequester them inside virtual machines managed by VMWare Workstation. For cross-platform testing, I use a MacBook Air, a Google Pixel 4, and a 6th-generation iPad.

I rely on my Delphi coding skills to create and maintain small applications. These include programs to check whether an antivirus correctly handled the malware it detected, launch dangerous URLs and record the security program’s reaction, and analyze the malware that I collect for use in testing. I also wrote a tiny browser and text editor for use in testing security apps that have predefined reactions for known products.

I do my writing and research on a Dell OptiPlex desktop, relying on Microsoft Word (my fingers know all the shortcuts). Many of my articles include charts and analysis; Excel is my go-to for those. When work hours end, though, I escape the bounds of Microsoft and Windows. There’s an iPhone in my pocket, I relax with my oversized iPad, and my Kindle Oasis is always loaded with the best science fiction and fantasy.

Read full bio