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Anthem's Data Breach and Why We're All Screwed

 & Sascha Segan Former Lead Analyst, Mobile

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Hackers may have stolen up to 80 million names, addresses, birthdays, Social Security numbers, and medical insurance IDs from giant health insurer Anthem, which could be used to steal identities, get fraudulent prescriptions, and wreak general havoc among the populace.

The hackers didn't get any specific health data, but the information they did nab could be used to sign up for bogus credit cards and discount drugs from pharmacies. The Wall Street Journal says the hack hit an "outside Web storage service," but before you blame anyone else, let's note that Anthem had a security breach in 2010, too. This time around, Anthem has set up a website, anthemfacts.com where the company will inadequately attempt to soothe you.

It looks like this is just going to happen as long as our online world consists of these complex webs of third-party hosting services, edge providers, and subcontracted subcontractors subcontracting contracted contracts. Recent data breaches included JP Morgan Chase, with 76 million people; Home Depot, with 56 million people, and Target, with 40 million people.

On a personal note, I've had to change my American Express card number twice in the past six months. Each time, AmEx has called me up and stopped the charges, and I've never had to pay for anything I didn't actually buy. Go AmEx. But the level of identity theft going on in this country has become totally intolerable. There are just too many insecure endpoints, from outside Web hosting to those little credit card swipy machines, for this to end any time soon.

What can you do? Sign up for an identity protection service like LifeLock or AllClear ID. Don't use a debit card if you can avoid it, and check your statements every month. We're all screwed.

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About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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