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Verizon Wireless Samsung SCH-u620

 & Sascha Segan Former Lead Analyst, Mobile

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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 - Verizon Wireless Samsung SCH-u620
4.0 Excellent

The Bottom Line

A good balance of voice quality and mobile TV flair, this is an attractive little phone with an entertaining twist.

Pros & Cons

    • Cute.
    • High-res screen.
    • Good voice reception.
    • True mobile TV.
    • Small screen.
    • Data reception could be better.

Verizon Wireless Samsung SCH-u620 Specs

Screen Size 2

Samsung's new U620 is a cute, cuddly slider phone with the entertaining power of real mobile TV. It's a good balance of features for folks who want a small, useful cell phone plus TV entertainment. At 3.8 by 1.9 by 0.9 inches and weighing 3.7 ounces, the U620 is an attractive little black lozenge with a beautifully high-res, if smallish, 2-inch screen. Slide down the keypad and you'll find the handset very usable. Its black keys are domed in the middle to help you tell them apart by touch, and they're big enough so the top row doesn't feel slammed up against the edge of the case.

The U620 gets very good voice reception, though its EV-DO data reception doesn't match up to that of the LG VX9400 or Motorola E815 phones I tested it against. The earpiece is quite loud, with very true-sounding voices, and the speakerphone is fine. Transmissions are also clear, though with a touch of static on sibilant consonants—a problem common to many Verizon phones. I have one small warning. There's no in-ear feedback, that little piping of your own voice back to your ear that prevents "cell yell." Some people like that, some don't. Voice dialing is the usually good VoiceSignal suite. Talk time, at nearly five hours, is excellent for a Verizon phone.

Like many new Verizon phones, the U620 uses a fun-looking Flash theme over Verizon's generic interface. The theme makes the main menu very slow, though. Turning it off results in a more mundane, text-based interface, but it is faster. Menus and numbers are very readable, thanks to the phone's high-res screen.

Bluetooth functions are pretty basic. You can play music (but not TV audio) through mono or stereo headsets, but you can't send or receive files, and there's no dial-up networking plan currently available. The U620 also took three tries to pair with my Plantronics Pulsar 590 stereo headset, though it got my Plantronics Voyager 510 mono headset on the first try.

To turn on Verizon's Mobile TV system, you pop a 3-inch antenna out of the U620's side and hit the little dedicated TV button on the right side of the phone. The picture is most viewable if you slide the phone closed, kick the player into full-screen mode, and turn the phone 90 degrees to watch your TV in widescreen. Yes, it's a small screen, but it's sharp, and you'll probably be holding it only a few inches from your face in any case. You'll need to use a wired headset to enjoy mobile TV, though, as the U620's speaker is too quiet in TV mode to use anywhere but in the most private locations.

Beyond mobile TV, the U620 has the usual V Cast Music player, which connects to Windows Media Player via a $30 USB cable that you have to buy separately. It also can perform GPS navigation with Verizon's VZ Navigator system.

The U620's 1.3-megapixel camera, equipped with the usual anemic flash, is pretty good as these things go. My sample shots were relatively bright and clear, and they didn't have severe blurring problems in low light. The phone's movie mode, on the other hand, is unusually good, able to capture videos at 320-by-240 resolution at 14 frames per second. You can save photos, videos, and music into the 22MB of available phone memory or onto a MicroSD card popped into a convenient slot on the side. (A 2GB SanDisk card worked fine for me.)

If you're interested in mobile TV, you'll be comparing the U620 with LG's upcoming VX9400, Verizon's other mobile-TV phone. The VX9400 is more impressive in many ways. For example, it has a bigger screen, better data and TV reception, and more Bluetooth features. But the VX9400's awkward swivel-screen design and shorter talk time may turn off people who want their phone primarily for voice calling. If you want your cell phone for calling first, entertainment second, the Samsung U620 is the right choice, which makes it my Editors' Choice.

Benchmark Test Results
Continuous talk time: 4 hours 48 minutes

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Final Thoughts

 - Verizon Wireless Samsung SCH-u620

Verizon Wireless Samsung SCH-u620

4.0 Excellent

A good balance of voice quality and mobile TV flair, this is an attractive little phone with an entertaining twist.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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