PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

UK Hospitals Fall Victim to Ransomware Attack

Numerous hospitals across Britain were affected by the ransomware, requiring them to shut down their IT systems and turn patients away.

 & Tom Brant Managing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Hospitals across the UK shut down their IT systems on Friday as they struggled to defend against a cyber attack that froze many computers and demanded ransom payments to unlock them.

SecurityWatchSixteen organizations affiliated with Britain's National Health Service report being affected, with one NHS IT worker telling the Guardian that the affected systems represent "the largest outage of this nature I've seen in the six years I've been employed with the NHS."

In a statement, the NHS said that its early investigations attributed the attack to a strain of malware known as the "Wanna Decryptor," a ransomware program that infects computers via a trojan virus and encrypts data stored on the local disk drive. No patient data was compromised, according to the NHS, which said that the attack appeared to target victims outside the healthcare industry as well.

Reports of healthcare IT system outages flooded Twitter and other social media sites on Friday afternoon. One healthcare worker tweeted a picture of a computer screen with a pop-up window from the Wanna Decryptor program that read "Oops, your files have been encrypted!" and included a instructions on how to send a $300 ransom payment.

Affected hospitals and other NHS facilities from London to Liverpool cancelled routine patient appointments and diverted ambulances to other nearby facilities that weren't affected, according to the Guardian. Britain's National Cyber Security Centre said it was aware of the attack and investigating. There were no immediate reports of victims in the US.

Healthcare facilities are an attractive target for ransomware attacks because their computer systems have sensitive data and many have shown a willingness to pay the ransoms rather than spend extended amounts of time trying to unlock the data themselves. There are more than 20 ransomware-related data loss incidents per day in the healthcare sector, according to Intel Security.

NHS hospitals in particular are frequent targets. A ransomware attack last November took a hospital in the eastern English county of Lincolnshire offline for several days. In the US, meanwhile, hospitals in California and Kentucky paid attackers tens of thousands of dollars last year to free their computers from ransomware.

About Our Expert

Tom Brant

Tom Brant

Managing Editor

I’m a managing editor at PCMag.com focused on PC hardware. Reading this during the day? Then you've caught me testing gear and editing reviews of Wi-Fi routers, printers, laptops, and tons of other personal tech. (Reading this at night? Then I’m probably dreaming about all those cool products.) I’ve covered the consumer tech world as an editor, reporter, and analyst since 2015.

I've covered most major consumer tech events, including CES, Computex, Google I/O, and IFA. I've also appeared on CBS News, in USA Today, and at many other outlets to offer analysis on breaking technology news.

Before I joined the tech-journalism ranks, I wrote on topics as diverse as Borneo's rainforests, Middle Eastern airlines, and Big Data's role in presidential elections. A graduate of Middlebury College, I also have a master's degree in journalism and French Studies from New York University.

The Technology I Use

While most people buy a phone or laptop and stick with it for years, I’m lucky enough to use devices based on Android, iOS, macOS, and Windows daily as part of my job. As a result, I cycle through lots of tech in addition to my IT-issue work laptop. (Yes, that's a ThinkPad.) Personally, I’ve also owned a lot of tech products both cutting-edge and cringeworthy, from the Nintendo GameCube and the original MacBook to the Palm m105 and the CueCat.

Read full bio