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Google Teases Chat Apps Powered by 'Google Assistant'

Allo is a smart messaging app while Duo is a cross-platform video-chat app similar to FaceTime.

 & Chloe Albanesius Executive Editor, News

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Google jumped into the messaging and digital assistant spaces today at its I/O developer conference with the Allo and Duo apps, powered by Google Assistant.

Chat app Allo is a "smart messaging app that learns over time to make conversations more expressive and productive," according to a Google engineering director, Erik Kay. Duo, meanwhile, is a cross-platform video-chat app similar to FaceTime.

Both tap into Google Assistant, a platform which Google CEO Sundar Pichai described as "a conversational assistant" that will allow users to have "an ongoing, two-way dialog with Google."

Allo Smart Replies on PhotosAbout 20 percent of US Google searches are now conducted by voice, in large part because of Google's strength in natural-language processing, Pichai said, which it has spent the last decade building. "Our abilty [in natural-language processing] is far ahead of what other assistants can do," Pichai said.

That natural language aspect is what differentiates Allo from rivals like Facebook Messenger, WhatsApp, or Viber. It can serve up suggested replies based on previous conversations you've had, in language you would use. "The suggestions you see are unique to you," Kay said.

Allo can also analyze and serve up smart replies for photos. Kay displayed a photo of a dog, which produced reply suggestions like "cute dog!"

Other tricks include something called Whisper Shout, which lets you use a slider to make your responses smaller or bigger. Ink also supports drawings atop photos you send through Allo. And if you're having a conversation about where to go to dinner, Allo can pull in content from partners like OpenTable to let you make reservations without leaving the Allo app.

You can also chat with Google Assistant directly. Ask something like "did my team win?" It can produce stats for your favorite teams, and allows for follow-ups like schedules, rosters, photos, and video footage.

Kay talked up the security components of Allo including an incognito mode, end-to-end chat encryption, private notifications, and message expiration. Google has partnered with Open Whisper Systems "on the integration of Signal Protocol into Allo, which will bring all of Signal Protocol's strong encryption properties to Allo's incognito mode," the group said.

Duo, meanwhile, is the video companion to Allo, which Kay says performs well on slow networks. It's based on your phone number, and works for those on Android or iOS. A feature known as Knock Knock will give you a video preview of who's calling before you answer, so you can decide if you really want to engage.

Both apps arrive this summer on Android and iOS. 

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

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