Editor's Note: This product has not yet been tested. The following coverage is based on information provided by the manufacturer or developer.

The enterprise tool SocialVolt helps you manage social media across a business, from marketing and customer support to sales and product development. The platform supports multiple online social networks, such as LinkedIn, Facebook, and Twitter. SocialVolt can listen for and report mentions of your company and brand, and help businesses maintain control of their online reputation.

SocialVolt works toward empowering staff at all levels—whether they're in marketing, sales, or customer support— to build profitable customer relationships by making its tool easy to use and centralized. The social media activity and all related reporting stay in one place, so there's no need for separate spreadsheets and tracking tools.

Employees who are given authoring privileges can write once, press a button, and see their posts appear across all the personal and branded accounts that are set up in SocialVolt. You can also schedule content publication to keep your brands looking active across any time zone.

The monitoring tools that SocialVolt provides an added layer of internal security: you can design the workflow so that all posts by in-house content authors must be approved before going live. This author-review workflow also helps businesses keep posts clean and on message. Another feature is that you can have SocialVolt flag keywords to be moderated or blocked in accordance with your social media policy.

The solution also tracks how people in social networks talk about your brand or company. Mentions are counted as having positive, negative, or neutral sentiment. SocialVolt also counts your tweets, "favorite" tweets, posts, mentions, Facebook "likes," and other activity. Other metrics include conversational reach and sentiment ratio. All the data collected can then be reported to give you a clear picture of the effects your social media strategy is having on the community.