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Facebook's Payola Shows It's No Neutral Platform

Facebook has been paying Buzzfeed, the New York Times and Vox to publish videos on its pages. Does that sound like an unbiased platform to you?

 & Sascha Segan Former Lead Analyst, Mobile

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The Facebook bias-bubble just got worse. A new report from the Wall Street Journal says Facebook has been putting its finger on the scale with Facebook Live videos, paying off a chosen few media organizations to put content on their site.

OpinionsAccording to the Journal's list, Facebook pays Vox, not Ziff Davis; Al Jazeera, not Newsmax; and the New York Times, not the Washington Post.

Yes, there are some sour grapes here. I freely admit it: I'd love Facebook money to be flowing into our daily Facebook Live shows, which we produce on a shoestring. But stepping back, this is another major warning against Facebook eating the Web, Because if Facebook becomes your front page to the Internet, you are swallowing Facebook's bias and Facebook's choices.

The company's supposedly neutral algorithm has always been a lie, anyway. Facebook's algorithm is perpetually tipped by ad money that's paid to "boost" posts, which means that subsidized posts surface more frequently in your feed than unsubsidized ones.

So even beyond this live video controversy, the next Matt Drudge, a strong individual voice with a dream, would be unlikely to actually surface in your Facebook feed unless he's set aside more ad money than his competitors to tip the scale.

All of this gets stuffed into the algorithmic filter bubble, where we're generally only shown opinions with which we already agree. Although Facebook's filter bubble has no political agenda, it serves to draw the nation into opposing camps rather than encouraging commonality and compromise.

This is all hugely important because, if you listen to our possible future partner Nick Denton, Facebook is where we will get news on the Web. In an interview with Time today, he says that in five years, "Facebook will be the only general news brand."

As long as Facebook is just one outlet in a healthy Web news diet, this isn't too much of a concern. It's free to push the news sources it prefers. But its audience is so huge that many organizations, including ourselves, find we have no choice but to play the Facebook game, even though we're at a disadvantage. And if that audience only grows, Facebook will control America's news diet.

Plenty for Right Wingers to Get Angry About
If you look at the list of Facebook's highest-paid outlets, they definitely seem to skew one way politically. Facebook is just now getting out of a controversy over its "Trending Topics" field, where former staffers said right-wing perspectives weren't getting equal time. Facebook denied that.

The Wall Street Journal didn't publish a complete list of outlets Facebook is paying, and it's possible the Journal may be putting its own spin on the news by excluding right-wing news sources. Facebook's money seems to skew center-left. The story says Facebook is paying BuzzFeed, the New York Times, CNN, the Huffington Post, Vox, NPR, Vice, and Al Jazeera. No right-wing publications (such as Fox or Breitbart) or far left-wing publications (such as US Uncut or The Nation) are included.

We're in a crisis moment in American politics, where the "paranoid style" reigns. My Facebook feed is full of overheated conspiracy theories, battles over who's the worst victim of the faceless overlords who seem to rule our world. With its payola scheme, Facebook is only making things worse. It's making it clear that it is the unseen overlord, and it has an agenda—maybe not a purely political one, but an agenda nonetheless.

There seems to be a real disconnect between what Facebook actually is and what it purports to be. Mark Zuckerberg has said publicly that Facebook is a neutral platform which "stands for giving everyone a voice." But it's clear that Facebook is willing to vote with its wallet to make some of those voices louder than others.

The open Web is the only answer. But in an era of easy-to-use apps and algorithmic story discovery, it's an answer fewer people seem to be choosing.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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