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smugmug

 & Michael Muchmore Contributor

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SmugMug lets you customize your online gallery appearance and sell photos, but for better interfaces and stronger online photo communities, look to Flickr or Picasa. - Photo Printing
3.5 Good

The Bottom Line

SmugMug offers customizable online photo galleries with new design choices and better photo organization tools, but it's lost community features and remains less intuitive than competitors.

Pros & Cons

    • More customizable than competing services.
    • Lets you sell photos.
    • Full screen slideshows.
    • Attractive new gallery themes.
    • Drag-and-drop photo organizer.
    • No free accounts.
    • Almost no community features.
    • No Face tagging.
    • Can't share gallery to Facebook.
    • No creative common designations.

In my last review of SmugMug, I noted that its interface looked a bit tired and outdated. Luckily, the photo-hosting site has recently undergone a much-needed face-lift, which does a nice job of bringing it into the Web of the twenty-tens. This update not only brings a new photo organization tool sporting drag-and-drop that makes for a definite improvement in working with the site, but it also offers slick new photo gallery options. Let's see if these changes are enough for SmugMug to win the honor of becoming your photo-hosting site.

If you're looking for a customizable gallery site for your digital photos, or want to try to sell images online, SmugMug is a very capable option. But unlike the best-known photo hosting and sharing site, Flickr, there's no free option with SmugMug: Though you won't see a price list until after you've created a trial account, you'll pay a minimum of $40 a year for a basic account with unlimited uploading, and $150 a year for a Portfolio account, which adds commerce options like the ability to sell digital download and collect profits via electronic transfer.

It's hard to compete with the terabyte of free storage that you get with Flickr, and impossible to compete with the huge photo-sharing community on Yahoo's photo site, but some photographers will overlook the cost, preferring SmugMug's totally ad-free presentation and the ability to customize their gallery pages. Existing SmugMug account holders have the options of sticking with the old interface, previewing the new one privately, or switching over wholesale. If you do make the switch, you'll lose any advanced customizations you made in the old version, and once you do migrate, there's no going back.

Signup and Setup
SmugMug does offer a free 15-day trial, and thankfully, this doesn't require credit card info. You can sign up either by entering and email address or through Facebook Connect. Right when you first sign up, you get a personalized URL in the form yourname.smugmug.com. Next, you name your gallery by choosing a category for it (over 60 choices, from Airplanes to Zoos, with Births and Funerals in between.) Or you can create a category name of your own. The gallery gets its own URL, using a slash after your main one.

Your homepage in SmugMug by default shows your user picture and any biographical info you've supplied, followed by thumbnails for your galleries. You can add horizontal entries for slideshows, individual large photo views, communities, a keyword tag cloud, or most popular or recent photos. You can easily move any of these sections up and down on your homepage—now using drag-and-drop. It's more configurable than Flickr or Picasa's, but one basic behavior I prefer in those two competitors is that the main site URL takes you to your own gallery dashboard page; in SmugMug, it takes you to SmugMug's advertisement page.

Uploading

Like Flickr, SmugMug offers drag-and-drop uploading on its site if you're using an HTML5-compliant browser. SmugMug didn't let me add tags, assign photosets, or rotate photos in the Web uploader the way Flickr did, but it does show a progress bar and let you pause uploading. Both services give you the option of uploading via an email address in addition to the Web method.

If you use software like Adobe Photoshop LightroomVisit Site at Adobe UK or Apple Aperture, though, none of that matters, since both services have included publish exporters. SmugMug does offer a good deal of third-party integration, but most apps, such as the popular iPhone image editors are more likely to have built-in uploading to Facebook and Flickr than to SmugMug, and Flickr's flourishing App Garden makes SmugMug's look tiny.

After you upload images to a SmugMug gallery, you're simply taken to the gallery page. Here I could rate or comment on a photo, and a wrench icon below it offered editing and organizing options. The Photo Details choice here let me add a title, caption, and keywords. The only organize choices were Make a Copy, Hide, and Replace. An even bigger missing tagging component is SmugMug's lack of face tagging, for which both Picasa and Flickr offer strong implementations.

Final Thoughts

SmugMug lets you customize your online gallery appearance and sell photos, but for better interfaces and stronger online photo communities, look to Flickr or Picasa. - Photo Printing

smugmug

3.5 Good

SmugMug offers customizable online photo galleries with new design choices and better photo organization tools, but it's lost community features and remains less intuitive than competitors.

About Our Expert

Michael Muchmore

Michael Muchmore

Contributor

My Experience

I've been testing PC and mobile software for more than 20 years, focusing on photo and video editing, operating systems, and web browsers. Prior to my current role, I covered software and apps for ExtremeTech and headed up PCMag’s enterprise software team. I’ve attended trade shows for Microsoft, Google, and Apple and written about all of them and their products.

I still get a kick out of seeing what's new in video and photo editing software, and how operating systems change over time. I was privileged to byline the cover story of the last print issue of PC Magazine, the Windows 7 review, and I’ve witnessed every Microsoft misstep and win, up to the latest Windows 11.

I’m an avid bird photographer and traveler—I’ve been to 40 countries, many with great birds! Because I’m also a classical music fan and former performer, I’ve reviewed streaming services that emphasize classical music.

Technology I Use

For everyday work, I use a good-old Dell tower with 16GB of RAM, a 12th-gen Intel Core i7 processor, and an Nvidia RTX 3060 Ti GPU that runs on Windows 11. I pair it with a 4K Lenovo ThinkVision P27u-10 monitor and a Logitech MX Vertical mouse. For offsite work, I use a 2024 Microsoft Surface Laptop with a Qualcomm Snapdragon X Elite processor. Camera-wise, I moved to mirrorless from a Canon EOS 80D with a Canon 70-300mm IS USM lens. I now have a Canon EOS R7 with a 100-400mm lens, but I miss my DSLR for several reasons.

In order of usage, the software I turn to most frequently is the Edge web browser, Slack, Adobe Creative Cloud, Microsoft 365, Firefox, Brave, and WhatsApp. I use the Windows Phone link app to see everything on my Samsung Galaxy S21 Ultra phone, which has excellent telephoto capability.

For fitness monitoring, I have a Fitbit Charge 6 and use an Anker Smart Scale P1. I’m also a streaming fan, so I subscribe to both Amazon Music Unlimited (especially for its Dolby Atmos content) and Qobuz (for its high-res sound quality and classical catalog). I recently added a Vizio 5.1 Soundbar SE, which sounds surprisingly good given its low price. To holler commands instead of using a remote control, I have the Amazon Fire TV Cube in the living room, which lets me verbally tell the TV what I want to watch. It hooks up to an LG B4 OLED TV. I have a Sonos One speaker in my kitchen that also ties in with Alexa, as does the Echo Dot 2 With Clock in my bedroom. For serious listening, I have B&W 601 speakers plugged into a Conrad-Johnson Sonographe amp and preamp, with a Cambridge Audio AXN10 streamer as source. For reading, I also have a Nook GlowLight 3.

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