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Hands On With the OnePlus One

 & Sascha Segan Former Lead Analyst, Mobile

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It's promising, that's for sure. The new OnePlus One smartphone has been bubbling through social media for a few weeks now, helped by a slow drip of official details and the buzz behind its cult CynaogenMod 11S Android operating system. With specs similar to the Samsung Galaxy S5, a price under $300 unlocked, and LTE on the AT&T and T-Mobile networks, the OnePlus One could shock the entire Android market.

I've spent a few days with an early prototype, and I'm cautiously optimistic. "Optimistic" because it's a beautiful device with an excellent processor, a clean interface and smooth performance. "Cautiously" because my prototype was so riddled with bugs and incomplete features that it was impossible to judge how the OnePlus One will work in the real world.

First, the Hands On

The OnePlus One is a big phone, almost 3 inches wide, with a 5.5-inch, 1080p IPS LCD screen. It's significantly longer and wider than the Galaxy S5, never mind the Nexus 5; although it's thin at 0.35 inches, it's a palm-stretcher. The phone comes in white and black, and the back is a smooth, matte polycarbonate that feels a little richer than Samsung's plastics. In general, it feels like a quality, high-end device, similar in a lot of ways to the Nexus 5.

Hit the power button and you see the time, weather, and charging status. Poke through the interface and you'll notice that this isn't quite stock Android, but neither is it a skin you've seen on a major manufacturer's phone before. Icons, in the typical 4-by-5 grid, are quite large. A few new apps have been added: GalleryNext replaces the standard Gallery, collecting images by date and location; there's also a file manager and a theme manager.

Ah yes, the themes. One of CyanogenMod's big selling points is that it's easy to replace the UI elements: icons, fonts, wallpapers, and colors. The theme store doesn't currently have much in it, but it looks like it might after launch.

Other features you don't find everywhere include a "privacy guard" which lets you block apps from accessing your personal data, and an OK-Google-Now-style voice wakeup command.

I can't say much about the phone's performance, because it was obvious the software was extremely incomplete. The headphone jack didn't work. Call quality was poor. Photos taken with the 13-megapixel main camera were nice and sharp, even with the 4x digital zoom active; in low light, images got grainy and a bit blurry. The 5-megapixel front camera is impressive, but washed out in bright light. Don't pay attention to any of this: OnePlus said it's working on all of these issues and promised to fix them in the final model. Wait for reviews of the final phone.

But let me get back to that price: $299 for a 16GB unit (there's no expandable storage) and $349 for 64GB. Holy smokes. Paired with a T-Mobile Simple Choice plan, that would be the lowest-cost high-end phablet experience we've seen by several hundred dollars.

What's Inside

The OnePlus One sports the same 2.5GHz Qualcomm Snapdragon 801 processor as we saw in the Samsung Galaxy S5, and guess what? It benchmarks about the same, and it had no problem playing high-end games like Asphalt 8.

There's 3GB of RAM inside, as well as that 16 or 64GB of storage and a large 3100mAh battery to power the big 5.5-inch screen. (We couldn't test battery life, as this early unit wasn't optimized.) As I said above, there's a 13-megapixel Sony Exmor camera on the back and a 5-megapixel camera on the front. The main camera does 4K recording, while the front camera does 720p. The front camera seemed to be stuck at 24 fps indoors, but that might be fixed in firmware.

Happily, this is one of the rare unlocked phones that's completely compatible with both AT&T and T-Mobile. It's GSM/UMTS/LTE, with only Band 12 missing - that's the new band which T-Mobile will start using at the end of this year. My sample phone was a Chinese model so I couldn't test network speeds. For Wi-Fi, we've got a dual-band system that runs up to 802.11ac.

So, as I said: cautiously optimistic. OnePlus is a brand-new phone maker with zero track record, although it was founded by a guy from Oppo, which is known for quality electronics. If OnePlus can build sufficient units, keep product quality up, and squash all the bugs, this phone could be a real game changer.

I look forward to testing the OnePlus One when it comes to market in the U.S., starting April 25.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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