Sprint is ready to make house calls in even more cities.
In April, the carrier started hand-delivering phones to customers in its home town, the Kansas City metropolitan area, and now it's extending the perk to those in the nation's largest metropolitan areas — New York, Los Angeles, San Francisco, and Denver. The new Sprint Direct 2 You service aims to bring an in-store experience to the comfort of your own home, meaning you don't even need to leave the house to get a new phone.
A Sprint-trained expert will bring a mobile device to your home, set it up and transfer all your content — including contacts, photos, videos, and apps — from your old device to the new one. Even better — you won't have to pay extra for the perk.
And now, you don't even need to be a Sprint customer to take advantage of the offer. Originally offered just to existing Sprint customers, the service is now available to anyone — including those on other carriers.
Here's how it works: Pick the phone you want and call Sprint at 844-347-2968 or visit the Direct 2 You website to set up an appointment. At the specified time, an expert will arrive at your house or another meeting spot, set up your new phone, transfer all your content, and offer some training on how to use your new device.
With today's expansion, the service is now available in 28 cities. Check out the full list below. In early July, Sprint plans to expand it even further to Detroit; Washington, D.C.; Tampa; and Dallas.
"Customers enjoy saving time and benefit from the convenience factor of Direct 2 You," Sprint's West region Vice President, Kevin Kunkel, said in a statement. "Whether you're in LA, Denver or San Francisco, our experts will meet you where you choose — home, office or coffee shop — and streamline the process of getting a new phone."
Direct 2 You is currently available in Kansas City, Chicago, and Miami, as well as the following areas:
- Los Angeles metro area: Los Angeles, Anaheim, Beverly Hills, Calabasas, Laguna Beach, Long Beach, Newport Beach, West Hollywood, Pasadena, San Pedro, and Santa Ana.
- New York metro area: New York City and these cities in New Jersey: Newark, Jersey City, Edison, Elizabeth, and Paterson.
- San Francisco Bay Area: San Francisco, Oakland, San Jose, and Berkeley.
- Denver metro area: Denver, Boulder, Fort Collins, and Golden.