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Why Apple Is Selling Unlocked iPhones in the U.S.

 & Sascha Segan Former Lead Analyst, Mobile

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So I was wrong. Apple started selling unlocked iPhone 4s here in the U.S. this morning, as announced by Boy Genius Report and other websites.

That leaves the question: why?

The GSM iPhone 4 only works well on AT&T. Sure, you can run it on 2G EDGE with T-Mobile, but that's a lousy user experience, and Apple is all about providing smooth user experiences. I just can't accept that T-Mobile users want the iPhone so desperately that they're willing to give up 3G for it, although I may be wrong about that, too.

Boy Genius Report's Jon Geller is right when he says that Apple sells unlocked iPhones in 85 other countries. But those countries all have more than one GSM iPhone-compatible 3G carrier. Canada has three. Dave Zatz points out this morning that for Americans, the "unlocked" iPhone will cost $450 more over two years than the locked model, because AT&T doesn't give any discounts for bringing your own phone. That's "an extra $450 mostly for the privilege of feeling more liberated and fancy free," he concludes.

Apple does nothing without a reason, so the company has to have a reason here, although it's not saying what it is. Fortunately, some of the folks I know on Twitter provided some pretty good ones.

Keeping the iPhone 4 alive: Geller suggests "there's nothing to lose by apple selling them unlocked 3 months before a new iphone." Apple traditionally releases iPhones in June, and there's no new iPhone this summer. That could create a trough in sales and mindshare. So Apple found a way to bump up an aging product. Even though the unlocked iPhone doesn't provide any advantages to most Americans, this gets the hardware into the news.

Sell an iPhone 4 now, iPhone 5 later: Zach Epstein theorizes this lets people buy an iPhone 4 now without re-upping their AT&T contracts, so they can buy September's new iPhone at a subsidized price. It's a kludge, though: consumers are either essentially paying more than $200 a month to use a phone for three months, when they'll then have to cope with reselling their phones on eBay this fall. Still, it's an idea.

Currying favor with the FCC: AT&T is trying to merge with T-Mobile right now, so the company wants to do things to make it not look like a rapacious, wannabe monopoly. As Jon Fingas suggests, what would be better than to wave around a bunch of unlocked iPhones? No monopoly here, Senator. Anyone can have a GSM iPhone! See, we're all consumer-friendly-like. In this theory, Apple takes a neutral stance, and it's been AT&T stopping the sales all along.

International travelers are a real market: Jan Dawson, an analyst with Ovum, Tweeted that AT&T and Verizon consider international travelers to be a real, if not a huge market. One of the big advantages of having an unlocked phone is that you can avoid your home carrier's high roaming fees by buying a local SIM card. The problem with this is, unless you're familiar with the language and culture of your destination, this can be very difficult. (I've tried.)

The export market: Because of exchange rates and taxes, Apple products are less expensive in the U.S. than in some other countries. An unlocked, 16GB iPhone 4 is £512 in the U.K.—that's $839 in U.S. dollars. Compared to that, $649 is a bargain. Apple could be welcoming massive gray-market exports of these phones to more costly countries. When the iPad 2 came out, Apple limited the number people could buy to prevent them from being snapped up by resellers. But if Apple has a surplus of iPhone 4s it wants to get rid of before the iPhone 5 comes out, the company may be willing to open the floodgates.

Apple has nothing to lose: I'm uncomfortable with this theory because Apple doesn't just sell hardware. It sells end-to-end experiences, and there's something very incomplete about the end-to-end experience of an "unlocked" iPhone in the U.S. I can see average consumers thinking an "unlocked" phone works on Sprint, Verizon, or T-Mobile 3G—after all, that would make sense, in a sane world—and Apple's entire customer strategy is designed to prevent confusion and frustration like that. But Apple may just feel that U.S. consumers are smart enough to understand that their unlocked iPhones aren't truly free at all. In that case, the company could feel it has nothing to lose by putting those phones out there.

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About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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