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Samsung SCX-4720F

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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43 YEARS
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 - All-in-One Printers
2.5 Fair

The Bottom Line

At the right price, the Samsung SCX-4720F would be an attractive package: a directly connected laser-based AIO with color scanning, a 50-sheet ADF, and the ability to work as a standalone fax and copier. Unfortunately, given the level of performance and output quality that this AIO delivers, the right price would be a bit less than the actual price. And that makes it something of a disappointment.

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Pros & Cons

    • Very good text quality.
    • Fifty-sheet ADF.
    • Standalone fax and monochrome copier capability.
    • Color scanner.
    • Slow performance for the engine speed.
    • Does not include enough memory to print 8-by-10 photos at maximum resolution.
    • Can't fax from computer.

Samsung SCX-4720F Specs

Maximum Scan Area: 8.5" x 14"
Maximum Standard Paper Size: Legal
Printer Category: Laser
Rated Speed at Default Settings (Mono): 22 ppm
Scanner Optical Resolution: 600 pixels per inch
Scanner Type: Flatbed
Standalone Copier and Fax: Copier
Standalone Copier and Fax: Fax
Type: All-In-One

At the right price, the Samsung SCX-4720F ($500 street) would be an attractive package: a directly connected laser-based AIO with color scanning, a 50-sheet ADF, and the ability to work as a standalone fax and copier. Unfortunately, given the level of performance and output quality that this AIO delivers, the right price would be a bit less than the actual price. And that makes it something of a disappointment.

The SCX-4720F is an appropriately compact size for a small-office AIO, at 18 by 17.7 by 17.1 inches (HWD). That's a little large for the top or your desk, but you'll need to keep it nearby, since the only connection choices are for USB 2.0, which we used, and a parallel port. Setup is typical for the breed, both simple and straightforward.

Samsung rates the printer at 22 pages per minute for both printing and copying, but on our tests (timed with QualityLogic's testing software and hardware, www.qualitylogic.com) the print times were surprisingly slow for the engine speed. The total time for our business applications suite was 16 minutes 58 seconds. As a point of reference, the 21-ppm Brother MFC-8840DN, which we tested over a network connection, came in at 8:42. And even the USB-connected Samsung SCX-4100, with a 15-ppm engine, did better than the SCX-4720F, at 14:11.

Output quality was very good for text, with most fonts easily readable at 5 points or smaller, and none requiring more than 8 points. The graphics rating is at the high end of fair, hurt by banding and some problems printing thin lines. The photo rating is good and might have been better, if we had been able to print our 8-by-10 photos at the maximum 600- by 1,200-dpi setting. When we tried to do so, however, we got Out of Memory errors.

Copying, scanning, and fax features work without problems, with faxing and copying available only through the front panel. That can be a minor issue if you like to enter fax or copy settings from the keyboard, and a more important one if you want to fax a document from your computer. The key issue for the SCX-4720F, however, is that it costs too much for what it provides, particularly for print performance and quality. What makes it hard to recommend unreservedly is not that there is anything wrong with it, but that there is simply too little bang for the buck.

Sub-ratings:
Text:
Graphics:
Photos:

More multifunction printer reviews:

Final Thoughts

 - All-in-One Printers

Samsung SCX-4720F

2.5 Fair

At the right price, the Samsung SCX-4720F would be an attractive package: a directly connected laser-based AIO with color scanning, a 50-sheet ADF, and the ability to work as a standalone fax and copier. Unfortunately, given the level of performance and output quality that this AIO delivers, the right price would be a bit less than the actual price. And that makes it something of a disappointment.

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About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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