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Samsung Gear VR (2017) Review

 & Sascha Segan Former Lead Analyst, Mobile

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Samsung Gear VR (2017) Review - Consumer Electronics
3.5 Good

The Bottom Line

Samsung's Gear VR headset becomes much more usable with a handheld controller, but finding good virtual reality content is frustrating.
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Pros & Cons

    • Includes comfortable, easy-to-use controller.
    • Compatible with Galaxy S6, S7, S8, and Note 5.
    • Inexpensive for VR.
    • Some older software isn't compatible.
    • Non-game content is stale.
    • Few apps officially support controller.

Samsung's new Gear VR ($129.99) adds a Bluetooth controller that puts it on par, from a hardware perspective, with Google's Daydream View. But at least at launch, the VR apps on offer are a mess, keeping this VR headset an early adopter minefield rather than something you'd want to recommend to your friends. That said, most people will get the Gear VR and controller for free, bundled with a new Samsung Galaxy S8 phone. And as a free accessory, it's certainly good for some fun.

Putting It On

The Gear VR hardware hasn't changed much. It's a foam-padded headset with Velcro straps that go above and around your head. The foam padding is removable, in case it gets too gunky and you want to replace it. A Galaxy S6, S7, S8, or Note 5 phone snaps into the front, using either a USB-C or micro USB port. (There are removable port modules on the headset itself.) On the side, there's a touch pad, below back and home buttons for navigation. A focus wheel toward the front adjusts the headset to match your eyesight.

The headset fit just fine over my glasses. I found it comfortable and not sweaty, without the irritating light leak up the bridge of my nose that plagued me on the Daydream View.

To use the Gear VR for the first time, you snap your phone into it and then disconnect it, which prompts you to download the Oculus app. The Oculus app contains a UI and store that syncs up with an Oculus account on your PC, if you have one.

You get a 101-degree field of view that follows your head as you move it around. VR experiences are smooth, but slightly grainy, with visible pixels no matter what phone you use.

The 4.25-inch-long, 2.27-ounce Bluetooth controller changes the Gear VR experience in a big way. Selecting things used to be the most annoying part of using the headset: you either had to stare at something for several seconds, or tap the control pad on the side, jiggling your headset. Using a handheld controller is much easier. If you already own a Gear VR, you can buy a controller for $39.99.

Samsung Gear VR (2017)

The controller itself fits easily into the right or left hand and has a touch pad, a large button, a trigger, and home, back, and volume buttons. It's powered by two AAA batteries that Samsung says will last for 40 days of use. It can detect tilt, but not free motion in space. Using the Gear VR is still a seated experience, unlike the HTC Vive ($99.99 at Amazon) or Qualcomm's standalone Snapdragon 835 VR platform.

The Spring of Our Discontent

VR is nothing without content. That's the Gear VR's problem. The Oculus Store is full of games, but several of the apps I used worked poorly, erratically, or not at all.

Samsung Gear VR (2017)

While Samsung says 70 controller-enabled apps are in the works, there are only eight apps that officially support the controller at launch (five games, a star chart app, and two social networking apps). Even in non-controller-optimized apps, the main button works to select or fire, and swiping on the touch pad maps to swipes on the headset's touch pad. When apps worked, I found the controller to be easily responsive, although it had to be recentered (by holding down the home button) each time I put the headset on.

Related Story See How We Test VR Headsets

But I downloaded a bunch of apps and got a grab bag of problems. At one point, the Oculus app itself gave up and crashed. The games A Night Sky, Bandit Six: Salvo, Oogie, Temple Run VR, Wheelrush, and Zombie Strike all worked fine. But the Samsung VR video app stuttered in a Janelle Monae music video. The Disney VR app had buffering issues on Wi-Fi. The game Rangi had clipped audio. And the apps Rose (a VR film) and vTime (a social network) just wouldn't launch at all.

Samsung Gear VR (2017)

I'm also not convinced that some of the content platforms are being updated. Both Samsung VR and Within currently have a strikingly similar lineup of 360-degree videos to when I looked at the Gear VR last year. There's no YouTube app; you can get to YouTube via the browser, but that's a step behind Google Daydream. You can watch movies on a private "big screen" through a Netflix app, but there are no Amazon or Hulu apps.

Free Is a Very Good Price

As mentioned, most people will get the Gear VR as a free add-on with their Galaxy phone. Fine! It makes a great free add-on.

But for the Gear VR to be a real differentiator, there need to be real reasons to use it. Some of those reasons may come from Facebook, which just announced the new Facebook Spaces VR world at its F8 conference. Facebook owns Oculus, so Facebook VR is likely to appear on the Gear VR first.

Samsung Gear VR (2017)

In a briefing at Samsung HQ in Seoul, product strategy team VP Robert Kim said Samsung, Oculus, and Facebook are working together to make "the experience across Gear VR and Oculus Rift ($427.81 at Amazon) the same experience."

But I just can't recommend Gear VR enthusiastically until I feel the store and platform are richer and more stable. And if games aren't your thing, there also just isn't enough there. VR content platforms like Samsung VR and Within still feel like a stack of early demos and short movies made by content creators who did a few things and then left. There's no continual stream of new, engaging apps.

We gave last year's iteration of the Gear VR a higher rating, but that was based partially on the promise of new content. This is the third generation of Gear VR, and the platform feels stalled. Samsung and Facebook need better, more reliable apps to make the Gear VR a worthwhile purchase. For now, if you're interested in VR, you're better off going all-in with Sony's Playstation VR ($269.99 at Best Buy) or the HTC Vive.

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Final Thoughts

Samsung Gear VR (2017) Review - Consumer Electronics

Samsung Gear VR (2017) Review

3.5 Good

Samsung's Gear VR headset becomes much more usable with a handheld controller, but finding good virtual reality content is frustrating.

Get It Now
Best Deal£39

Buy It Now

£39

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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