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Palm Treo 700wx

 & Sascha Segan Former Lead Analyst, Mobile

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 - Palm Treo 700wx
3.0 Average

The Bottom Line

The 700wx is a small upgrade to the 700w, but it's neither as easy to use as the Treo 700p nor as powerful as other competing Windows Mobile devices.

Pros & Cons

    • More memory than Treo 700w.
    • Easy to dial the phone and use in one hand.
    • Low-res, cramped screen.
    • Expensive.
    • Some software instability.

Palm Treo 700wx Specs

Screen Size 2.5

Palm's new Treo 700wx is the most phone-friendly Pocket PC device I've seen. But although it addresses one of the major flaws of the previous Treo 700w—its limited memory—the 700wx is by no means the leader among e-mail or multimedia handhelds.

Except for the Sprint logo, the Treo 700wx looks exactly like Verizon Wireless's Treo 700w. Like its predecessor, the handset uses a disappointingly dull 2.5-inch, 240-by-240 screen. In fact, the Treo's screen is among the lowest-resolution smartphones in the industry right now, and that hurts its performance, especially when browsing the Web and using e-mail.

The Treo 700wx also shares the 700w's highly customized home screen, with its convenient speed-dialing and search boxes. You also get the same QWERTY keyboard that makes dialing contacts with one hand and punching out quick e-mails a breeze. Photo-based speed-dialing, VCR-like voice-mail controls, and the ability to send a text message when you ignore a call add up to the best call-management experience on a Pocket PC so far.

The phone in the 700wx has pretty good reception and average audio quality. The earpiece is pretty loud, and the speakerphone is audible in all but the noisiest outdoor areas. Noise cancellation tends to make transmissions sound hollow, but it does help voices come to the fore. Outdoors in high-volume noise areas, transmissions had a tendency to be a little muddy, but not unacceptably so. You can use your own MP3s and videos as ringtones, and talk time was very good, at just under five hours. In my opinion, however, the lack of built-in voice dialing is unacceptable in 2006.

Sprint did add a few software treats. A customized version of the Picsel Viewer supplements Microsoft's Pocket Office reader/editor with a capable PDF viewer. There are also tools for using the 700wx's PC EV-DO modem and Bluetooth PC sync capabilities, plus a backup program, Sprite Backup. With the modem function, you'll be able to hook up to Sprint's high-speed network from a Windows PC with a USB cable, but not over Bluetooth. (Stereo Bluetooth audio is also missing from both the Treo 700w and 700wx.)

The 1.3-megapixel camera seems slightly improved from the Treo 700w. Colors were deeper, without the slight haze I saw obscuring 700w photos. I found that low-light shots had too much contrast, and though exposure is good, color haloing was a big problem in outdoor shots. Though the Treo's video camera and 352- by 288-pixel capture mode promises great things, video is low-quality, at 8 frames per second with distracting artifacts.

I tried a range of Pocket PC software on the 700wx and immediately was glad for the 60MB of user-accessible memory and the SD card slot. As this provides double the usable memory of the 700w, I didn't have to worry when loading programs such as Skype Mobile or SlingPlayer Mobile. SlingPlayer started out slowly, at 7 fps, but then sped up to a more viewable 20 fps. Skype sounded awful, but hey, it always does, so I can't hold that against the Treo. The device's 312-MHz Intel processor easily showed full-screen, full-motion video files transferred over through Windows Media Player 10.

The 700wx and 700w both now support Microsoft's Direct Push e-mail, along with Good and other solutions, but I couldn't test Direct Push because I don't have access to a working Exchange 2003 SP2 server, which is necessary for Microsoft's push solution.

Unfortunately, the 700wx's operating system suffered some instabilities. For example, the TCPMP video player crashed while I was trying to play a DivX video file, and some programs were achingly slow to load. Palm typically releases a software patch or two after coming out with a handheld, so I'm sure stability will improve with time.

On benchmark tests, the 700wx performed almost the same as the 700w did (which makes sense after all, as it's basically the same device.) The Treo is more of a plodder than a screamer: Most other pocket PCs outmatched it on CPU tests, and Sprint's admirable PPC-6700, which also includes Wi-Fi, bested it on all our tests.

Thus, you have the Palm Treo 700wx's biggest hurdle. Sprint currently sells two excellent handhelds. One is the Palm Treo 700p, which combines the familiar Treo form factor with a gorgeous 320-by-320 screen, EV-DO networking, and the very snappy performance of the Palm OS. It's hands down my favorite Treo and one of my favorite handhelds ever. On the Windows Mobile side, the Sprint PPC-6700 offers more power with a faster processor, a better screen, and integrated Wi-Fi wireless networking. It's the best device for frequent travelers currently on Sprint's network. So while the Treo 700wx does a decent job, it's simply outmatched by the competition on two fronts.

Benchmark Test Results
Continuous talk time: 4 hours 52 minutes
Video playback (max backlight): 6 hours 20 minutes
SPB Benchmark 1.6: 235
CPU Index: 1,227
File system index: 93
Graphics index: 1,715

Compare the Palm Treo 700wx with several other mobile phones, side by side.

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Final Thoughts

 - Palm Treo 700wx

Palm Treo 700wx

3.0 Average

The 700wx is a small upgrade to the 700w, but it's neither as easy to use as the Treo 700p nor as powerful as other competing Windows Mobile devices.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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