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RIM's BlackPad: How It Could Succeed

 & Sascha Segan Former Lead Analyst, Mobile

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Rumors over a new "BlackPad" tablet from RIM are becoming intense. We don't know whether they're true, but we know that RIM will have some kind of big announcement at a developers' conference on Monday afternoon.

The Wall Street Journal and BusinessWeek have been tossing around details, but I don't know how many of them to trust. A better question is how any BlackBerry tablet could succeed in the market.

Facing down Apple's iPad and Samsung's Galaxy Tab in the consumer market seems potentially suicidal at this stage for RIM. At least initially, the company needs to embrace its enterprise strengths and deliver a tablet that's business-ready in ways the iPad and Galaxy Tab aren't.

I hear gadget geeks yawning, but forget about them. There's a big enterprise market which has always been ready and looking for a workable, thin-client solution for various parts of its workforce.

Citrix stepped up to support the BlackPad yesterday, even before it exists. RIM's purchase of office software maker DataViz points to another strength. If this tablet is indeed running the QNX operating system with a Webkit based browser (as has been rumored), the pieces are starting to come together.

What we have here is a window into business. The BlackPad could be absolutely secure and completely manageable from IT departments' existing BES systems. RIM could use their developers' conference to spotlight prominent line-of-business apps that will support their pad, in tablet-friendly industries like health care, hospitality and retail. Citrix and a strong Web browser would fill in the gaps, enabling access to Web apps like Salesforce.com and NetSuite.

An integrated camera wouldn't (just) be for video calling. As our SMB analyst Samara Lynn pointed out to me, cameras are useful for taking pictures of wounds and other diagnostic information in health-care scenarios.

The Journal suggests the BlackPad won't have its own 3G connection, rather connecting through Wi-Fi or tethering to a BlackBerry. This is great for enterprises because it means no more subscriptions to manage. The BlackPad stays connected on a Wi-Fi campus, links up to a user's BlackBerry when off campus, and remains manageable all the way.

This approach plays against both Apple's and Android's weaknesses. Apple has been doing a good job convincing businesses to take up the iPad, but BES is more flexible than Exchange ActiveSync when it comes to managing and controlling gadgets, and the App Store lacks some key line-of-business apps. The iPad is also AT&T-only in the U.S. There are enterprise solutions for Android - Good comes to mind - but they tend to require a bit of thought and effort on the part of IT, as well as potentially setting up new systems and processes. Cisco touts their Cius tablet as an Android-based solution for business, but RIM could one-up them with better manageability and a wider range of apps that don't require lots of Cisco infrastructure.

In this business-centric view of the BlackPad, developers are the big missing piece, which is probably why it's being announced at a developer conference, if indeed that's happening. If the BlackPad is running a new OS, RIM has to get developers on board. If it's running some variant of BlackBerry 6, RIM still has to convince its developers to write for a new form factor. In any case, RIM hasn't been able to attract as much developer enthusiasm as Android and Apple in general, so splitting the existing enthusiasm level over two platforms seems risky.

The success of the BlackPad in business could set the stage for a consumer launch. Once more, the key is developers: deliver consumers a platform with compelling apps, and they'll come. If business-related developers make money on the BlackPad, that will prime the pump to attract the consumer-oriented programmers who could drive a consumer launch to success.

All of this is speculation, of course. We don't know if RIM is announcing a BlackPad on Monday. We don't know if it would be 7 inches, 10 inches, or three feet wide. But if the buzz is indeed correct, I hope to see a launch that will drive the business world wild.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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